Nicole Giroux
Barnegat
Summary
Professional with strong background in administrative support, ready to contribute effectively to team success. Skilled in managing schedules, coordinating meetings, and handling communications with precision. Known for adaptability, reliability, and results-driven approach. Consistently ensures smooth office operations and fosters collaborative work environment.
Overview
9
9
years of professional experience
Work History
Shared Administrative Associate
Internal Revenue Service
12.2023 - 09.2025
- Processed confidential tax documents accurately, ensuring compliance with federal regulations and guidelines.
- Coordinated schedules and managed communications for multiple departments to enhance operational efficiency.
- Developed and maintained filing systems to streamline document retrieval and improve organizational effectiveness.
- Assisted in training new staff on administrative procedures and IRS policies to ensure consistent workflow.
- Implemented process improvements that reduced administrative errors and enhanced service delivery times.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Monitored office inventory levels diligently to ensure supplies were consistently replenished before depletion occurred.
Internet Sales Coordinator
Pine Belt Enterprise
11.2018 - 12.2023
- Coordinated online sales initiatives, enhancing customer engagement and satisfaction.
- Communicated effectively with clients and staff to confirm appointments and address inquiries.
- Managed inventory levels across digital platforms, ensuring product availability for customers.
- Developed training materials for new staff on e-commerce tools and processes.
- Resolved customer issues promptly, fostering positive relationships and encouraging repeat business.
Retail Operations Manager
ULTA Beauty
10.2016 - 11.2018
- Led team training initiatives to ensure high standards of customer service and product knowledge.
- Developed and implemented operational strategies to improve store efficiency and drive sales performance.
- Streamlined inventory management processes, enhancing stock accuracy and reducing discrepancies.
- Oversaw scheduling and staffing, optimizing workforce allocation to meet business demands effectively.
- Analyzed sales data to identify trends, informing strategic decisions for promotional activities.
Education
High School Diploma -
Barnegat High School
Barnegat, NJ06.2010
Skills
- Customer service
- Verbal communication
- File organization
- Scheduling appointments
- Technical support
- Clerical support
- Multitasking and time management
- Critical thinking
Timeline
Shared Administrative Associate
Internal Revenue Service
12.2023 - 09.2025
Internet Sales Coordinator
Pine Belt Enterprise
11.2018 - 12.2023
Retail Operations Manager
ULTA Beauty
10.2016 - 11.2018
High School Diploma -
Barnegat High School