Celiat Sogbesan
Baltimore,MD
Summary
Analytical and solutions-focused Business Analyst with over 10 years of experience supporting enterprise and federal projects across the IRS, NARA, and private sector. Skilled in process analysis, Agile delivery, system documentation, stakeholder engagement, and UAT coordination. Adept at translating complex business needs into actionable requirements and implementing scalable cloud-based solutions. Known for improving process efficiency, bridging business-IT gaps, and delivering high-quality results in deadline-driven environments.
Overview
6
6
years of professional experience
Work History
Business Analyst
Anika Systems – Internal Revenue Service (IRS)
09.2024 - 06.2025
- Gathered, analyzed, and documented business/functional requirements for system automation efforts across tax reporting and audit programs.
- Created detailed Process Definition Documents (PDDs), BPMN-compliant workflows, and functional diagrams.
- Led UAT execution with 50+ test cases; tracked and resolved defects through Jira.
- Facilitated cross-functional communication between business leads, developers, and solution architects.
- Designed job aids, end-user training materials, and led live training sessions for staff onboarding.
Project Coordinator & Technical Writer
ECS Tech – Internal Revenue Service (IRS)
02.2023 - 07.2024
- Managed documentation lifecycle including 20 SOPs, 15 training guides, and 10 system user manuals for modernization projects.
- Supported Agile project teams by maintaining meeting minutes, sprint artifacts, and status dashboards.
- Ensured documentation met compliance and audit readiness standards across SharePoint and Confluence repositories.
- Collaborated with SMEs to translate technical information into user-friendly content.
- Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
Project Manager & Business Analyst
ECS Tech – National Archives and Records Administration (NARA)
03.2022 - 02.2023
- Oversaw planning and execution of cloud governance and SIEM logging initiatives using AWS CloudWatch and Kinesis.
- Conducted quarterly audits of AWS Lambda and EC2 usage, identifying underutilized services and helping reduce compute costs over time.
- Conducted stakeholder interviews, documented business needs, and prioritized project tasks using Agile best practices.
- Delivered project roadmaps, change control logs, and weekly executive summaries.
- Provided onboarding and training support for 10+ team members across business and IT roles.
Lead Business Analyst
Kapstack (Private Sector)
09.2019 - 03.2022
- Led business requirements gathering through JAD sessions, stakeholder interviews, and process reviews.
- Translated business goals into detailed user stories and acceptance criteria within Jira and Confluence.
- Performed data validation and ad-hoc queries using SQL across AWS and Azure environments to support reporting and decision-making.
- Collaborated with AWS engineers to deploy S3-hosted websites and improve UI/UX alignment with customer needs.
- Managed over 75 RCRs/SCRs, driving project traceability and scope control.
Education
Bachelor of Science - Biology
University of Maryland, Baltimore County (UMBC)
Baltimore, MD01.2018
Skills
- Business Process Modeling
- Gap Analysis
- Requirements Elicitation (User Stories, Epics, BRDs)
- Agile/Scrum Methodology
- Jira & Confluence
- UAT Strategy
- Defect Management
- Technical Writing SOPs, User Guides, Training Aids
- Stakeholder Management & Communication
- AWS Tools (S3, CloudWatch, Kinesis)
- Change Control (RCRs, SCRs)
- BPMN, Lucidchart, Visio
Security Clearances
- IRS MBI
- Public Trust
Timeline
Business Analyst
Anika Systems – Internal Revenue Service (IRS)
09.2024 - 06.2025
Project Coordinator & Technical Writer
ECS Tech – Internal Revenue Service (IRS)
02.2023 - 07.2024
Project Manager & Business Analyst
ECS Tech – National Archives and Records Administration (NARA)
03.2022 - 02.2023
Lead Business Analyst
Kapstack (Private Sector)
09.2019 - 03.2022
Bachelor of Science - Biology
University of Maryland, Baltimore County (UMBC)