Nicole Gonzalez
Palm Springs
Summary
Patient-focused Phlebotomist and Medical Office Professional with experience in overnight hospital, emergency, inpatient, and outpatient clinical settings. Demonstrated expertise in venipuncture, STAT and time-sensitive collections, specimen processing, and EMR documentation. Known for calm, compassionate patient care and effective collaboration with clinical and administrative teams. Currently enrolled in a nursing program.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Phlebotomist
Alan B. Miller Medical Center
Palm Beach Gardens, FL
04.2026 - Current
- Performed venipuncture and capillary draws with precision, ensuring patient comfort and safety.
- Maintained accurate patient records in electronic health systems to support clinical workflows.
- Collaborated with nursing staff to coordinate blood draw schedules, enhancing operational efficiency.
Phlebotomist, Night Shift
UofL Mary & Elizabeth Hospital
Louisville, KY
08.2024 - 10.2025
- Overnight inpatient and emergency department phlebotomy in a high-acuity environment.
- STAT, timed, and routine draws with accurate labeling and EMR documentation.
- Collaborated with nursing staff to support urgent patient-care needs.
- Assisted in training new phlebotomists on best practices and hospital protocols, fostering team development and skill enhancement.
Home Overnight Caregiver
Private Residence
Boynton Beach, FL
10.2022 - 07.2024
- Provided overnight monitoring, personal care assistance, and patient safety support.
- Conducted routine safety checks, repositioning, and comfort measures throughout the night.
- Observed, documented, and reported condition changes to family as appropriate while maintaining confidentiality.
Medical Office Specialist / Phlebotomist
HCA Florida PBGC
05.2019 - 09.2022
- Dual clinical and administrative role in a busy outpatient medical office.
- Performed phlebotomy, patient intake, scheduling, insurance verification, and documentation.
- Maintained HIPAA-compliant records and efficient clinic workflow.
Education
High School Diploma -
Lake Worth Community High School
Lake Worth, FL05.2019
Associate of Science - Nursing
HCI College
West Palm Beach, FL08.2027
Skills
- Venipuncture
- Patient care
- EMR
- Blood collection techniques
- Data entry
- Quality control
- Recording data
- Medical office administration
- Patient scheduling
- Bilingual fluency in English and Spanish
Certification
- Phlebotomy
- EKG
- Medical Administrative Assistant
- CPR & First Aid
Languages
Bilingual: English & Spanish
Timeline
Phlebotomist
Alan B. Miller Medical Center
04.2026 - Current
Phlebotomist, Night Shift
UofL Mary & Elizabeth Hospital
08.2024 - 10.2025
Home Overnight Caregiver
Private Residence
10.2022 - 07.2024
Medical Office Specialist / Phlebotomist
HCA Florida PBGC
05.2019 - 09.2022
High School Diploma -
Lake Worth Community High School
Associate of Science - Nursing
HCI College