Nicole Gordon
Sayreville,NJ
Summary
Motivated student and employee, eager to apply classroom knowledge to real-world experiences, with a strong willingness to learn, and contribute. Skilled in working under pressure, and adapting to new situations and challenges. Effective communicator with a collaborative mindset, ready to bring fresh perspectives and a strong work ethic to any team.
Overview
8
8
years of professional experience
Work History
Business Development Center Administrator
DCH Academy Honda
Old Bridge, NJ
04.2022 - Current
- Facilitated communication between departments to enhance collaboration and service quality.
- Coordinated scheduling of staff and resources to optimize service delivery.
- Analyzed feedback from customers to identify areas for improvement in service delivery.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Shift Leader
Jersey Mike's Subs
Red Bank, NJ
09.2020 - 04.2022
- Supervised daily operations, ensuring adherence to quality standards and customer service excellence.
- Trained and mentored new staff on procedures and best practices for efficiency.
- Complied with company safety procedures, policies and regulations to promote safe working environment.
- Collaborated with management on strategic initiatives to drive sales growth and operational efficiency.
Seasonal Guest Greeter
Holland Ridge Farms
Cream Ridge, NJ
08.2018 - 08.2021
- Welcomed guests, providing exceptional customer service and creating a positive first impression.
- Managed high-volume guest traffic during peak periods, maintaining composure and efficiency under pressure.
- Assisted in training new Guest Greeters, sharing best practices for effective guest relations.
- Actively listened to guests'' needs and concerns, taking appropriate action to ensure their satisfaction.
Education
Bachelor of Science - Labor And Employment Relations, Minor: Psychology
Rutgers University
New Brunswick, NJ05-2026
Associate of Arts - Psychology
Middlesex County College
Edison, NJ05-2024
Skills
- Analytical problem-solving
- Team leadership and collaboration
- Strong communication skills
- Commitment to continuous learning
- Multicultural awareness
- Relationship building and management
Timeline
Business Development Center Administrator
DCH Academy Honda
04.2022 - Current
Shift Leader
Jersey Mike's Subs
09.2020 - 04.2022
Seasonal Guest Greeter
Holland Ridge Farms
08.2018 - 08.2021
Bachelor of Science - Labor And Employment Relations, Minor: Psychology
Rutgers University
Associate of Arts - Psychology
Middlesex County College