Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Systems
Timeline
Generic

Nicole Goss

Wyomissing,PA

Summary

Accomplished and strategic Global Senior Director with over 17 years of experience driving Talent initiatives in a multinational corporation. Expert in developing and implementing comprehensive Diversity, Equity and Inclusion (DE&I) strategies that foster inclusive workplace cultures, enhance employee engagement, and drive organizational performance. Proven track record of building diverse talent pipelines, leading cross-functional teams, and partnering with executive leadership to embed DE&I principles into core business practices. Adept at leveraging data-driven insights to inform decision making and measure impact. Passionate about creating equitable opportunities and empowering diverse voices with a global organization.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Global Senior Director DEI & Talent

EnerSys
Reading, PA
05.2021 - 04.2024
  • A strategist, constantly scanning the external environment for emerging and best practices, making choices that will provide the scaffolding to build culture on.
  • Design and deliver: High potential Talent program Enterprise organizational design Executive & Leader Coaching Organizational Effectiveness and Change Management Robust global Talent Development program Diversity, Equity, and Inclusion (DEI) Annual HR Calendar Succession Planning, Talent Planning, and Performance Management
  • Partner with the Global Talent team, HR and Business Leaders to create and implement a comprehensive and integrated talent management strategy, tools, and processes to drive a culture of career growth, DEI, talent succession, performance accountability and leadership development.
  • Led strong talent review/succession planning, developing creative and effective approaches to bridging gaps in both the short term and long term.
  • Support and advise HR Business Partners in developing strategies to address talent goals, gaps, and targeted development needs to support our business objectives.
  • Create and drive operating mechanisms with key internal HR partners to ensure seamless delivery and execution of talent programs and priorities.
  • Build and develop a world-class, global talent team that is both business and employee focused, capable of enabling rapid business expansion and growth.
  • Collaborate and inform on other HR projects such as pay grading, leveling/job architecture and HRIS design, implementations & enhancements

Global Director Talent Management

EnerSys
Reading, PA
04.2017 - 05.2021
  • Lead the design and implementation of al Talent Management Products (e.g. Promotions, Career Progression, Talent Evaluation, Performance Management, Core Competencies, etc) requiring experimentation and validation for al employees across our global and diverse businesses
  • Leverage data-driven insights to provide and drive recommendations for improvements in Talent Management processes and experience, implementing solutions for seamless, global adoption.
  • Drive long-term goals for the Talent Management products within the Organization and dive deep to ensure every participant has a friction-free experience.
  • Lead the cyclical activities (Talent Cycles, Promotions, etc)
  • Improve the organization’s capability through the alignment of strategy, structure, people, rewards and processes
  • Answer systemic skill gaps by assessing if the organization should build or buy talent to achieve the business strategy and future organization.
  • Partner with the People Business Partner (PBP) to analyze and build lasting solutions that have an impact on the organization, and wil marry external marketplace trends and internal data (quantitative and qualitative) to examine the organization’s current state and design a future state that aligns to the organization’s business strategy.
  • Build mechanisms focused on transformative and cultural change management to make the organization stronger and ready for the future.
  • Work collaboratively with the organization leadership team and People team to drive Organization Leadership Reviews and talent management agenda including succession planning for critical roles, executive development and identification/development of hidden talent.
  • Actively engages, coaches and educates leaders and People Business partners in the team effectiveness process including assessments, design and developing leadership off-sites, team make-up and observations/feedback on team effectiveness competencies.
  • Actively contributes to the continuous improvement of the People Experience by leading special projects, conducting research and analyzing employee feedback

Corporate HR Manager

EnerSys
Reading, PA
08.2013 - 03.2017
  • Managed full-cycle human resource operational activities for field and corporate employees to maximize HR employee performance.
  • Worked with management to create performance measurement, employee development and employee compensation strategies.
  • Monitored performance reviews and salary adjustments.
  • Resolved conflicts between management personnel or between managers and staff members.
  • Maintained corporate compliance with federal, state, and local employment laws.
  • Provided ongoing orientation and training sessions for new hires.
  • Conducted exit interviews to determine reasons for employee departures.
  • Investigated workplace issues in a timely manner to ensure compliance with company policies.

Human Resources Generalist II

EnerSys
Reading, PA
05.2012 - 08.2013
  • Responsible for handling all HR functions for the Horsham, PA and Longmont, CO plants including recruiting, on-boarding, retention, employee relations, benefits and compensation administration, off-boarding, policy and procedure administration
  • Supported the Corporate HR manager in employee relations within the field and corporate entities
  • Co-led the employee engagement initiatives within the organization
  • Managed the affirmative action initiatives and communication
  • Managed HR related training
  • Member of the employee activities committee and United Way committee.

Human Resources Generalist

EnerSys
Reading, PA
01.2008 - 05.2012
  • Handled multiple disciplines including recruiting, on-boarding, retention, off-boarding, and employee relations for the field and corporate employees
  • Managed implementation for applicant tracking system and on-boarding systems
  • Assisted in due diligence and acquisitions for four facilities
  • Improved processes in talent acquisition, personnel record maintenance, and new hire orientation
  • Participated in the implementation of job evaluation project
  • Member of the employee activities committee and United Way committee.

Human Resources Assistant

EnerSys
Reading, PA
01.2007 - 01.2008
  • Assisted the VP of Human Resources as well as the entire HR department in administrative functions such as answering phones, filing, faxing, and scanning
  • Coordinated meetings and travel, prepared and communicated company-wide announcements, and maintained personnel records
  • Coordinated corporate events such as blood drives, wellness fairs, student career day.

Staffing Specialist

Manpower
Wyomissing, PA
11.2005 - 01.2007
  • Assisted in developing job descriptions and specifications for job postings.
  • Reviewed resumes and applications to determine if candidates met the required criteria for open positions.
  • Conducted interviews with potential employees to assess qualifications, skills, and experience.
  • Maintained accurate records of all staffing related activities in the company database.
  • Managed onboarding processes for new hires including orientation programs and training sessions.
  • Administered assessments and performed references, criminal background and credit checks
  • Provide quality customer service to customers by filling orders in a timely manner, consistent follow-up and follow through, and maintaining friendly and professional communication
  • Attending workshops on: Profit Improvement, Customer Relations, and Employee Relations.

Education

Bachelor of Arts-Psychology with emphasis on HR -

Arcadia University

Study abroad program completed -

University of Queensland

Skills

  • Human Resources Management
  • Talent Acquisition
  • Recruitment Marketing
  • HRIS Database Implementation & Management
  • Succession Planning
  • Employee Career Development
  • Strategic Corporate Philanthropy
  • Employer Branding
  • Employee Engagement
  • Diversity, Equity and Inclusion
  • HR Data Analytics
  • Performance Management
  • Employee Relations
  • Change Management
  • Project Management
  • Mentoring & Coaching
  • Employee Learning & Development
  • Policy Development
  • Microsoft Office 365
  • Budget Management
  • Contract and Vendor Management
  • SAP Success Factors

Affiliations

National Society of Human Resources (SHRM), since 2007

Board Member at John Paul II Center for Special Learning, since 2021

Development and Gala Committee Member at John Paul II Center for Special Learning, since 2021

United Way Committee Member at EnerSys, from 2007-2017

Activities Committee Member at EnerSys, from 2007-2017

Certification

  • Diversity, Equity & Inclusion Certification, 2021
  • Professional Human Resources Professional (PHR), since 2009
  • Society Human Resources Management Certified Professional (SHRM-CP), since 2017
  • Coaching
  • Skills Development Program, April-November 2009
  • Fundamentals of Affirmative Action Planning, July 2010
  • Negotiations by Shawn Doyle, February 2013
  • SHRM Employment Law and Legislative, March 2013

Systems

  • Proficient in Microsoft Office Suite
  • ADP
  • Report Smith
  • OpenHire (ATS)
  • Red Carpet (On-boarding)

Timeline

Global Senior Director DEI & Talent

EnerSys
05.2021 - 04.2024

Global Director Talent Management

EnerSys
04.2017 - 05.2021

Corporate HR Manager

EnerSys
08.2013 - 03.2017

Human Resources Generalist II

EnerSys
05.2012 - 08.2013

Human Resources Generalist

EnerSys
01.2008 - 05.2012

Human Resources Assistant

EnerSys
01.2007 - 01.2008

Staffing Specialist

Manpower
11.2005 - 01.2007

Bachelor of Arts-Psychology with emphasis on HR -

Arcadia University

Study abroad program completed -

University of Queensland

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