Nicole Gregg
Elyria
Summary
Dedicated caregiver with extensive experience at Eliza Jennings Senior Healthcare, providing compassionate support and emotional care. Skilled in meal preparation and household management, I foster independence and well-being for clients. Recognized for effective communication and adaptability, I ensure a safe and nurturing environment, enhancing quality of life for those I serve.
Overview
17
17
years of professional experience
Work History
Family Caregiver
Joanne Gregg
12.2019 - 03.2026
- Provided daily personal care and support to enhance client comfort and well-being.
- Assisted with medication management, ensuring adherence to prescribed schedules.
- Developed and maintained strong communication with clients and families for effective care coordination.
- Adapted care plans based on individual needs, promoting physical and emotional health.
- Implemented safety measures in home environment, minimizing risks of accidents or injuries.
- Managed household tasks efficiently, creating a clean and organized living environment conducive to patient wellbeing.
Shift Manager
Dunkin
Avon, OH
12.2017 - 11.2018
- Supervised daily operations, ensuring compliance with health and safety standards.
- Managed staff schedules, optimizing labor efficiency during peak hours.
- Trained new employees in customer service protocols and operational procedures.
- Conducted inventory management, reducing waste through effective stock control.
- Resolved customer complaints promptly, improving overall satisfaction scores.
Caregiver
Eliza Jennings Senior Healthcare
North Olmsted, OH
12.2010 - 12.2017
- Assisted residents with daily living activities, promoting independence and comfort.
- Provided companionship and emotional support to enhance quality of life for seniors.
- Administered medications and monitored health conditions under supervision of healthcare professionals.
- Collaborated with interdisciplinary team to develop personalized care plans for residents.
- Maintained cleanliness and safety standards in living environments to ensure resident well-being.
- Trained new staff on caregiving protocols and best practices for resident care.
- Implemented engaging activities to stimulate cognitive function and social interaction among residents.
- Advocated for resident needs, ensuring their preferences and rights were respected in care delivery.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted patients with self-administered medications.
- Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
- Provided safe mobility support to help patients move around personal and public spaces.
- Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Coordinated closely with family members regarding updates on patient conditions or concerns that arose during the course of caregiving duties.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
Housekeeper
Holiday Inn
Westlake, OH
07.2010 - 12.2010
- Cleaned and maintained guest rooms to ensure high standards of cleanliness and comfort.
- Restocked supplies and linens to support operational efficiency in housekeeping services.
- Assisted with laundry operations, ensuring timely turnaround of clean linens and towels.
- Responded promptly to guest requests, enhancing overall guest satisfaction and experience.
- Implemented best practices for sanitation, contributing to a safe environment for guests and staff.
- Conducted routine inspections of rooms to uphold quality standards set by management.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
Front Desk Receptionist
Holiday Inn
Westlake, OH
02.2009 - 07.2010
- Greeted and assisted guests with check-in and check-out processes.
- Managed phone inquiries and routed calls to appropriate departments.
- Maintained front desk area, ensuring cleanliness and organization.
- Processed reservations and cancellations using hotel management software.
- Handled guest complaints with professionalism, ensuring satisfaction.
- Collaborated with housekeeping to communicate room status updates.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
Education
High School Diploma -
Brookside Highschool
Sheffield Lake, OH06.2007
Skills
- Transportation assistance
- Compassionate caregiving
- Emotional support
- Household management
- Social interaction
- Personal hygiene assistance
- Meal preparation
- Fall prevention
- Errand running
- Time management
- Multitasking and organization
- Housekeeping
- Dependable and responsible
- Verbal and written communication skills
- Respectful and compassionate
- Flexible schedule and availability
- Basic housekeeping
- First aid and safety
- Direct patient care
- Daily living assistance
- Supportive companionship
Timeline
Family Caregiver
Joanne Gregg
12.2019 - 03.2026
Shift Manager
Dunkin
12.2017 - 11.2018
Caregiver
Eliza Jennings Senior Healthcare
12.2010 - 12.2017
Housekeeper
Holiday Inn
07.2010 - 12.2010
Front Desk Receptionist
Holiday Inn
02.2009 - 07.2010
High School Diploma -
Brookside Highschool