Summary
Overview
Work History
Education
Skills
Hobbies
Timeline
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Nicole Gregory

San Marcos,TX

Summary

Experienced professional with a proven track record in building strong client relationships and driving business growth through customized campaigns. Proficient in utilizing digital platforms and media to enhance customer engagement and loyalty. Now seeking the role of Outbound Sales Trainer at Rippling to leverage my expertise in sales enablement and training.

Overview

6
6
years of professional experience

Work History

Business Development Representative

EBQ
09.2021 - Current
  • Successfully conducted outreach calls and follow-ups using multiple CRM systems, consistently achieving top KPI performance.
  • Developed and managed extensive sales pipelines for various business development initiatives, resulting in increased revenue and improved profitability.

CSR Coach

ResultsCX
12.2019 - 09.2021
  • Demonstrated professionalism in handling escalated calls and providing effective solutions, maintaining a 100% quota.
  • Mentored new hires, contributing to staff development and heightened productivity.
  • Proficiently navigated multiple computer systems and applications to locate information.

Senior Account Executive

Spotless Mind
01.2018 - 11.2019
  • Cultivated and enhanced relationships with both new and existing accounts, driving revenue growth.
  • Conducted successful cold-calling and follow-up activities to ensure customer satisfaction and continued business.
  • Utilized CRM systems to gather, organize, and manage sales data and customer information.

Education

Associate of Applied Science - Business Administration

Navarro College
Mexia
12.2016

Skills

  • Sales Enablement
  • Outbound Sales Strategy
  • Lead Generation
  • Strategic Networking
  • Account Management
  • Customer Consultations
  • Software as a Service (SaaS)
  • Business-to-Business Sales
  • Customer Relationship Management

Hobbies

Writing 

Volunteering

Leather-working

Disc Golf - Sponsored by known company in Texas

Timeline

Business Development Representative

EBQ
09.2021 - Current

CSR Coach

ResultsCX
12.2019 - 09.2021

Senior Account Executive

Spotless Mind
01.2018 - 11.2019

Associate of Applied Science - Business Administration

Navarro College
Nicole Gregory