Kari Lopez
Houston,TX
Summary
Business Development Representative with extensive experience in behavioral health and healthcare. Specializes in building referral networks, driving admissions, and establishing strategic partnerships through proactive outreach and relationship management.
Overview
1
1
Certification
14
14
years of professional experience
Work History
Business Development Representative
Banyan Treatment Centers
Houston, TX
03.2026 - Current
- Drove new business through outbound prospecting, in-person relationship building, networking, email outreach, and community education.
- Managed referral pipeline to strengthen partnerships, increase admissions, and drive territory growth.
- Built and maintained referral partnerships with hospitals, behavioral health providers, healthcare professionals, attorneys, and community organizations across the Houston market.
- Led face-to-face meetings, facility visits, training, presentations, and community outreach to strengthen partnerships and raise program awareness.
- Researched market opportunities and prioritized high-value referral sources to expand Banyan presence and referral volume.
- Worked with admissions, clinical, and leadership teams to support timely referrals, proper placement, and positive partner experience.
- Explained Banyan continuum of care, including detox, residential treatment, PHP, and IOP, while helping identify placement options for adults needing substance use and behavioral health services.
- Represented Banyan Treatment Centers at industry conferences, networking events, and community events to cultivate relationships and enhance brand awareness.
LCDC, Senior Business Development Representative
Symetria Recovery
Houston, TX
01.2021 - 03.2026
- Generated new business through aggressive outbound prospecting, including cold calls, email sequences, networking, and in-person visits.
- Cultivated strong relationships with referral partners and clients, enhancing collaboration and referral potential.
- Built and managed a robust referral pipeline and consistently supported monthly and quarterly revenue targets.
- Collaborated with leadership to refine sales strategy and drive territory growth through sustainable referral development.
- Executed market research to identify new customer segments, revealing growth opportunities and informing sales initiatives.
- Maintained accurate pipeline forecasting and activity tracking in CRM systems including Salesforce, Dazos, and Kipu.
- Attended industry events and conferences to attract potential partners and increase program awareness.
Lead Orthopedic Tech, Medical Assistant, Trainer
Advanced Orthopedics and Sports Medicine
Houston, TX
02.2013 - 01.2021
- Supervised, recruited, trained, and managed flexible staff across three locations to ensure operational efficiency.
- Implemented inventory control and monthly ordering processes for casting department, ensuring adequate supplies for patient care.
- Collaborated with physicians on treatment plans while providing quality customer service.
- Provided direct pre-operative and post-operative patient support under physician guidance.
- Performed M.A. duties including casting, splinting, bracing, wound care, charting, patient interviews, vitals, X-ray orders, and direct patient care.
- Educated patients on injury prevention, healing, rehabilitation exercises, and mobility techniques to promote recovery and wellness.
- Conducted training sessions for hospital and clinic staff on proper use of medical appliances.
Education
Associate in Applied Science (A.A.S.) - Human Services, Chemical Dependency Counseling
Lone Star College
Houston, TX05-2021
Skills
- B2B sales
- Client acquisition
- referral development
- territory management
- pipeline forecasting
- sales strategy
- market research
- pipeline generation
- Salesforce
- CRM management
- territory development
- lead prospecting
- cold calling
- customer relationship management
- partnership building
- sales enablement
- sales training
- performance tracking
- data analysis
- networking strategies
- Community outreach
- Account management
- Product knowledge
- Product expertise
- effective communication
- problem solving
- team building
- multitasking Abilities
- adaptability and flexibility
- professional demeanor
- Adaptability and flexibility
Personal Information
Business Development Representative, LCDC
Certification
LCDC #16870 | Human Services Certification
Accomplishments
- Symetria Super Star 2025 | Shining Star 2024
Timeline
Business Development Representative
Banyan Treatment Centers
03.2026 - Current
LCDC, Senior Business Development Representative
Symetria Recovery
01.2021 - 03.2026
Lead Orthopedic Tech, Medical Assistant, Trainer
Advanced Orthopedics and Sports Medicine
02.2013 - 01.2021
Associate in Applied Science (A.A.S.) - Human Services, Chemical Dependency Counseling
Lone Star College