Nicole Griffith
Ridgeland,MS
Summary
High-energy server with engaging and thoughtful customer and coworker interactions. Reliable, upbeat, and always willing to anticipate customer needs to better their dining experience. Focus on teamwork to better resolve issues within the kitchen or out in the dining room.
Overview
5
5
years of professional experience
Work History
Sales Associate (Seasonal)
American Eagle Outfitters, Inc
11.2018 - 06.2021
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Manager on Duty
Angelo's Italian Restaurant
06.2019 - 09.2021
- Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
- Trained employees in essential job functions.
- Handled employee-related issues to improve performance, professional conduct, and attendance reliability.
- Initiated plans to improve customer relations, quality standards, and service efficiency.
Server
Koestler Prime
08.2021 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Education
Associate of Arts - Associate Degree Nursing
Holmes Community College
Ridgeland, MS05.2025
Skills
- Interpersonal and Intrapersonal Communication
- Sales Expertise
- Assist Customers
- Train Employees
- Pos Operation
Timeline
Server
Koestler Prime
08.2021 - Current
Manager on Duty
Angelo's Italian Restaurant
06.2019 - 09.2021
Sales Associate (Seasonal)
American Eagle Outfitters, Inc
11.2018 - 06.2021
Associate of Arts - Associate Degree Nursing
Holmes Community College
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