Summary
Overview
Work History
Education
Skills
Certification
Timeline
BusinessDevelopmentManager
Nicole Grissom

Nicole Grissom

Mount Vernon,IA

Summary

I am a results driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development. Background includes using techniques such as positive reinforcement and communication strategies to help staff and clients. Proficient in gathering and evaluating information to enhance treatment goals and program success.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Residential Supervisor

NeuroResorative
04.2023 - Current
  • Company Overview: I am the supervisor and administrator of a brain rehabilitation facility in Iowa City IA
  • I along with my staff work with clients with acquired brain injuries get their lives back through various personalized goals, ADLs and other programs
  • My main duties involve working with state insurance services, taking care of all appointments and working with medical professionals for our clients to help them get the best care possible, I also work with therapy programs and set up discharge services for our clients and drafting and turning in all required DIA documents
  • I also take care of all employee management, orientation, and all trainings and meetings and sessions, payroll management and employee advancement and supervision meetings
  • I take care of all billing, documentation, filing, charting, scheduling quarterly maintenance, all inspections and drills and safety assessments
  • Provided crisis intervention services to residents in need of emotional support
  • I am the supervisor and administrator of a brain rehabilitation facility in Iowa City IA

Residential Youth Counselor

Four Oaks Family And Childrens Services
06.2022 - 04.2023
  • Company Overview: I am a residential Youth Counselor, I provide direct care services to children in need
  • My duties include ensuring safety and supervision for our youth clients and helping them with skill building, processing and support, behavioral management and therapy services and medication administration
  • Collaborated with other professionals, such as teachers, social workers, and law enforcement personnel, to coordinate services
  • Developed treatment plans that addressed each client's individual needs and goals
  • Facilitated weekly therapeutic groups to encourage communication among clients
  • Maintained accurate records of all interventions provided for documentation purposes
  • I am a residential Youth Counselor, I provide direct care services to children in need

Manufacturing Supervisor

Global Filters
09.2018 - 10.2021
  • Company Overview: I am the Department Supervisor in charge of a small team tasked with making aqua filters for customers around the globe
  • My main duties include taking purchase orders from customers and assigning to my staff, and estimating and confirming all shipping dates, and keeping the customer informed of progress
  • In charge of all staff scheduling and time management through temporary agency services and payroll, involved in the hiring and discharge of employees
  • All data entry and paperwork, filling orders for the warehouse and assist in shipping and ordering of product for the warehouse
  • Inspected finished products for defects before they were shipped out to customers
  • Prepared monthly reports summarizing production activity and presented them to management
  • I am the Department Supervisor in charge of a small team tasked with making aqua filters for customers around the globe

Nurse Assistant

Central City Community School
08.2010 - 06.2017
  • Company Overview: My main responsibilities at central city community schools was to be the secretary to the head nurse, including taking all calls,making appointments for health testing services
  • Other duties include caring for the needs of sick children and applying first aid as needed and the safety of all of the students
  • Communication with parents about their children health and alert school personnel of any ongoing health concerns
  • Medication administration
  • Filing paperwork, entered data from school physicals, registration, and conducted screenings for vision, hearing, growth, and physical development
  • Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches
  • My main responsibilities at central city community schools was to be the secretary to the head nurse, including taking all calls,making appointments for health testing services

Education

High School Diploma -

College Community School District
Cedar Rapids, IA
05.2001

Skills

  • Administrative Duties
  • Autism Experience
  • Behavior Management in Adults and Children
  • Budget Monitoring
  • Case Management
  • Childcare
  • Clerical Experience
  • Conflict Resolution
  • Data Analysis
  • Developmental Disabilities Experience
  • Disciplinary Action
  • Documentation Review
  • Electronic Medical Documentation
  • Manufacturing Management
  • Maintained facility
  • Medication Administration and Management
  • Medical Billing
  • Mandatory Reporting Adult And Child
  • Medical Scheduling
  • Medical Terminology
  • Payroll Management
  • Resident Assessments
  • Resident Relations
  • Safety Management and Protocols
  • Scheduling Proficiency
  • Team Leadership
  • Team Building and Relationships
  • Time Management Abilities
  • Training and Development

Certification

  • Certified Brain Injury Specialist, 08/01/24, 08/31/25, Acquiring the Certified Brain Injury Specialist (CBIS) credential is the next step in ensuring you remain a valuable, marketable, and well-informed asset in the field of brain injury services.
  • Cardiopulmonary Resuscitation And First Aid, 04/01/24, 04/30/26, Cardiopulmonary resuscitation (CPR) is a specific procedure used to help people who are experiencing cardiac arrest, when the heart stops beating or isn't beating effectively enough to circulate blood. CPR certification demonstrates the ability to perform chest compressions and rescue breathing on an injured person and how to apply proper first aid.
  • Medication Management, 02/01/23, Present, This course prepares future medication managers to safely administer non-parenteral medication in a residential adult facility, a child care facility, assisted living facility, or community supervised apartment living for the cognitively disabled (fifteen or fewer beds).

Timeline

Residential Supervisor

NeuroResorative
04.2023 - Current

Residential Youth Counselor

Four Oaks Family And Childrens Services
06.2022 - 04.2023

Manufacturing Supervisor

Global Filters
09.2018 - 10.2021

Nurse Assistant

Central City Community School
08.2010 - 06.2017

High School Diploma -

College Community School District
Nicole Grissom