NICOLE GRMAN
Nordstrom
4
years of professional experience
A First-generation student at Kent State University. Passionate about fashion and media. Always willing to learn more about the fashion industry and developing skills as a young professional. Determined to make project deadlines and critically think to improve work efficiency; searching for internships in fashion merchandising, production, public relations, fashion media and marketing.
Work History
Commission Sales Associate
4 Years 7 Months- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Contributed to team objectives in fast-paced environment.
- Set and achieved company defined sales goals.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Trained new employees on customer service, money handling and organizing strategies.
- Met or exceeded sales, customer service and loyalty program standards.
Marketing Manager Intern
3 Months- Kept organized tracking documents detailing assignments, in-progress work and completed project milestones.
- Collaborated with team members to help expand marketing channels.
- Helped with planning and hosting of marketing events.
- Contributed to mock-ups, email campaigns and social media content.
- Assisted with development of event strategies and tactical plans to promote accomplishment of marketing goals.
Marketing Intern
2 Months- Create line sheets and look books
- Work in applications like Photoshop and Adobe Express
- Post on social accounts
- Create posters for events like NYFW
- Excel
- Contributed to mock-ups, email campaigns and social media content.
- Assisted with development of event strategies and tactical plans to promote accomplishment of marketing goals.
Sales Associate
5 Months- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Engaged with customers to effectively build rapport and lasting relationships.
Store Associate
1 Year 1 Month- Interacted with customers daily through sales transactions, greeting, and customer service
- Collaborated with my team on product placement throughout the physical store
- Organized inventory for online and in-store merchandise
- Monitored sales floor to identify customers in need of assistance and merchandise in need of replenishment.
- Greeted customers, helped locate merchandise and suggested suitable options.
- Balanced and organized cash register by handling cash, counting change and storing coupons.
- Informed customers of current store promotions to encourage additional sales purchases.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Used POS system to process sales, returns, online orders and gift card activations.
- Displayed merchandise by arranging in appealing ways to boost sales.
Education
Bachelor of Science - Fashion Merchandising in Fashion Merchandising, Fashion Media
- FSO Member
- Dean's List
Associate of Science - Fashion Merchandising
Skills
Excel
Photoshop
Canva
Merchandising proficiency
People skills
Planning
Marketing and advertising
Social Media Management
Languages
Croatian
Professional Working
Timeline
Marketing Manager Intern
The Only Daughter Society
05.2023 - 08.2023Read More
Marketing Intern
Livalya
10.2022 - 12.2022Read More
Commission Sales Associate
Nordstrom
03.2022 - CurrentRead More
Sales Associate
Sunglass Hut - Luxottica
07.2021 - 12.2021Read More
Store Associate
Cleveland Clothing Co.
08.2019 - 09.2020Read More
Kent State University
Bachelor of Science from Fashion Merchandising in Fashion Merchandising, Fashion Media
Read More
Kent State University
Associate of Science from Fashion Merchandising
Read More