Nicole Groschen
Lindstrom,MN
Summary
Clinical Social Work Supervisor | Leadership in Ethical Supervision and Multidisciplinary Collaboration
Dedicated Clinical Social Work Supervisor with a strong focus on providing ethical and professional supervision for licensure. Proven success in designing and implementing innovative training programs for emerging mental health professionals. Committed to fostering a collaborative, multidisciplinary environment and developing cohesive, high-performing teams. Led clinical training initiatives that enhanced staff competencies and significantly improved patient satisfaction. Demonstrated leadership in staff development and therapeutic interventions, resulting in measurable improvements in treatment outcomes and client care quality. Skilled in delivering both individualized and group psychotherapy and social support, particularly in co-occurring settings. Specializes in working with diverse populations and effectively coordinating comprehensive intervention strategies.
Overview
37
37
years of professional experience
Work History
Regional LPCC Clinical Supervisor Mental Health
Hazelden Betty Ford Foundation
2021.10 - Current
- Collaborated with multidisciplinary teams to coordinate care for clients with complex needs, ensuring comprehensive support across all domains of life functioning.
- Assessed patients, determined needs, and managed care.
- Enhanced team collaboration through regular staff meetings, case conferences, and training sessions.
- Responded to crisis situations with a calm and professional approach to optimize support.
- Improved patient outcomes by implementing evidence-based treatment plans and clinical interventions.
- Served as a liaison between clinical staff and administration to address concerns and optimize workflows.
- Led and directed a team of clinical personnel and support staff.
- Ensured compliance with regulatory standards by regularly auditing clinical records and procedures.
- Managed caseloads effectively, ensuring timely assessments, treatment planning, and progress monitoring.
- Mentored junior staff members in clinical best practices and provided supervision to therapists in training, contributing to a culture of continuous learning and professional growth.
- Implemented performance improvement initiatives and developed improvement plans to enhance client experience and service quality.
- Streamlined documentation processes, reducing administrative workload for clinicians and improving efficiency.
- Utilized various outcome measures to evaluate the effectiveness of interventions and adjust treatment plans as necessary.
- Monitored adherence to ethical guidelines among clinical staff, supporting their ongoing professional growth and maintaining high-quality care standards.
- Developed and implemented clinical training programs for new hires and ongoing staff development to ensure consistent quality of care and improve staff competency.
- Facilitated the implementation of new evidence-based practices within the therapeutic team, resulting in improved treatment outcomes.
- Enhanced patient experience through the development and implementation of patient-centered care initiatives.
- Conducted performance evaluations for clinical staff, identifying areas for development and implementing targeted training programs.
- Advocated for patient rights, ensuring their voices were heard in treatment planning and decision-making processes.
- Established and maintained effective communication with staff, physicians, and community organizations to promote high-quality patient care.
- Recruited and trained staff, providing direct supervision and ongoing staff development.
- Updated policies and procedures to maintain compliance with guidelines related to HIPAA, benefits administration, and general liability.
Center City Site Privacy Officer
Hazelden Betty Ford Foundation
2020.03 - Current
- Conducted thorough risk assessments for the organization, identifying potential HIPAA and privacy violations, and recommended solutions.
- Maintained up-to-date knowledge of applicable laws and regulations.
- Conducted periodic compliance audits and reviews to identify areas for improvement.
- Collected detailed notes on investigations and other communications to adhere to legal requirements and enhance recordkeeping.
- Assisted in the development of compliance objectives and strategies.
Mental Health Professional
Hazelden Betty Ford Foundation
2017.10 - Current
- Provided targeted therapeutic interventions for patients with various mental health challenges, including anxiety disorders, depression, trauma-related issues, and substance use disorders.
- Recommended community resources to patients based on their needs.
- Managed caseloads efficiently by prioritizing client needs and resource availability, ensuring timely intervention.
- Documented patient progress in confidential files.
- Collaborated with interdisciplinary teams to create holistic care plans addressing both mental and physical health needs.
- Improved patient outcomes by developing and implementing comprehensive mental health treatment plans.
- Performed patient assessments and developed tailored treatment plans.
- Evaluated the effectiveness of treatment modalities using evidence-based practices and adjusted approaches as needed.
- Managed crises effectively, de-escalating potentially dangerous behavior and ensuring safety for all involved parties.
Mental Health Therapist/Clinical Social Work
Allina Mercy Hospital, Unity Campus
2015.03 - 2017.10
- Regularly evaluated treatment effectiveness and adjusted strategies based on client feedback and clinical judgment.
- Maintained detailed documentation and communicated effectively with healthcare providers.
- Facilitated family therapy to improve communication and relationships among family members.
- Implemented behavioral modification techniques and tailored therapeutic approaches to address clients' unique needs, including those with substance use disorders and trauma histories.
- Reduced anxiety and depression symptoms using cognitive behavioral therapy, mindfulness, and psychodynamic techniques.
- Advocated for clients within the healthcare system to ensure access to necessary resources.
- Expanded professional knowledge through ongoing education and relevant workshops.
- Performed client assessments, developed comprehensive treatment plans, and utilized meditation and visualization techniques.
- Established strong rapport with clients through empathy, active listening, and cultural sensitivity.
- Collaborated with interdisciplinary teams to provide holistic care and coordinated with primary care providers for continuity of care.
- Provided crisis intervention, created a safe environment for open communication, and utilized electronic health records for progress tracking.
- Led group therapy, employed trauma-informed care, and displayed sensitivity to cultural and linguistic needs.
- Adhered to ethical and legal standards.
- Supervised a busy caseload, provided comprehensive case management, and supported clients with co-occurring disorders.
Mental Health Therapist
Valhalla Place
2014.05 - 2017.10
- Evaluated treatment effectiveness regularly, adjusting intervention strategies based on client feedback and clinical judgment as required.
- Maintained detailed documentation of client progress, effectively communicating with other healthcare providers as necessary.
- Implemented behavioral modification techniques for clients struggling with unhealthy patterns of behavior or thought processes contributing to their mental health challenges.
- Tailored therapeutic approaches to meet the unique needs of diverse client populations, including individuals with substance use disorders and trauma histories.
- Reduced client symptoms of anxiety and depression with cognitive behavioral therapy techniques, mindfulness exercises, and psychodynamic approaches.
- Expanded professional knowledge through ongoing continuing education opportunities and participation in relevant workshops and conferences.
- Advocated for clients'' needs within the broader healthcare system when necessary to ensure access to appropriate resources or accommodations during the treatment process.
- Provided clients with recommendations to community resources.
- Collaborated with interdisciplinary teams to provide holistic care for clients, addressing physical, emotional, and social needs.
MSW Intern
People Responding In Social Ministry - PRISM
2013.10 - 2014.05
- Assessed individuals under the supervision of a licensed social worker to help guide treatment planning.
- Wrote notes, completed documentation for referrals, and maintained case files.
- Contributed to multidisciplinary team meetings and treatment planning.
- Educated patients and families about counseling and treatment options.
- Conducted community-based research projects to inform evidence-based practice, contributing to advancing social work knowledge.
- Advocated for clients' needs within the social service system to ensure access to necessary resources and services.
- Counseled clients on life skills and coping mechanisms.
- Assisted clients in identifying community resources and connecting with appropriate services.
- Collaborated with other professionals to plan and coordinate care for clients.
Owner/Childcare Provider
Self-employeed
2002.05 - 2013.06
- Managed day-to-day business operations.
- Developed and maintained strong relationships with families.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Hired, trained, and managed a high-performing team of employees.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Successfully navigated challenging economic conditions by making informed decisions that protected the business's financial stability.
- Built and maintained strong relationships with families, ensuring ongoing communication and trust-building.
- Managed behavior issues effectively using positive reinforcement techniques, fostering a respectful childcare environment.
- Liaised with parents and guardians to discuss child progress.
Active Duty Airman
United States Air Force, USAF
1987.09 - 1992.06
- Contributed to successful military exercises through effective coordination and task delegation among team members.
- Supported professional development of junior airmen by providing expertise in career progression strategies.
- Exhibited strong leadership abilities by overseeing subordinate performance in daily tasks and long-term goals.
- Ensured the safety and preservation of military property, assets, and personnel.
Education
High School Diploma -
St. Croix Falls High School
St. Croix Falls 05.1987
Bachelor of Arts - Psychology
University of Minnesota - Twin Cities
Minneapolis, MN12.1992
Master of Social Work - Clinical Social Work
University of Southern California
Los Angeles, CA12.2014
Doctorate in Social Work - Social Work
University of Southern California
Los Angeles, CA12.2024
Skills
- HIPAA Compliance
- Clinical Training
- Team Supervision
- Clinical assessment
- Staff Development
- Staff education and training
- Critical Thinking
- Risk Analysis
- Instructional Material Development
- Therapeutic Intervention
- Multidisciplinary Collaboration
Affiliations
- National Association of Social Workers (NASW)
- Minnesota Association of Resources for Recovery and Chemical Health (MARRCH)
Timeline
Regional LPCC Clinical Supervisor Mental Health
Hazelden Betty Ford Foundation
2021.10 - Current
Center City Site Privacy Officer
Hazelden Betty Ford Foundation
2020.03 - Current
Mental Health Professional
Hazelden Betty Ford Foundation
2017.10 - Current
Mental Health Therapist/Clinical Social Work
Allina Mercy Hospital, Unity Campus
2015.03 - 2017.10
Mental Health Therapist
Valhalla Place
2014.05 - 2017.10
MSW Intern
People Responding In Social Ministry - PRISM
2013.10 - 2014.05
Owner/Childcare Provider
Self-employeed
2002.05 - 2013.06
Active Duty Airman
United States Air Force, USAF
1987.09 - 1992.06
High School Diploma -
St. Croix Falls High School
Bachelor of Arts - Psychology
University of Minnesota - Twin Cities
Master of Social Work - Clinical Social Work
University of Southern California
Doctorate in Social Work - Social Work
University of Southern California
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