Nicole Harris
Peoria,IL
Summary
Results-driven Nurse Supervisor with a robust background in psychiatric and clinic care. Trained in addressing and resolving conflicts in a time sensitive environment with the ability to build up team members. Oversees daily operations, staff scheduling, and patient satisfaction. Proven ability to improve clinic processes. Highly organized, dependable, and forward looking.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Clinic Nurse Supervisor
OSF CFHIM RT 91
Peoria, IL
10.2024 - Current
- Recruited, trained, coached, evaluated, and managed a team of nurses and other support staff.
- Ensured compliance with federal, state and local laws governing healthcare delivery systems.
- Analyzed data from various sources to improve overall services offered at the clinic.
- Monitored quality of care provided by clinicians according to established standards of practice.
- Developed and implemented policies and procedures for clinic operations.
- Participated in professional development activities to stay abreast of current trends in nursing practices.
- Managed the onboarding process for new hires by providing orientation materials and assigning initial tasks.
- Communicated daily schedule changes to employees via email and text message.
- Ensured compliance with applicable labor laws when creating work schedules for employees.
- Contributed ideas during brainstorming sessions regarding ways to optimize operations while keeping costs low.
Clinic Registered Nurse
OSF Prompt Care
Peoria, IL
07.2023 - 10.2024
- Worked approximately 36 hours per week
- Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care and support.
- Administered oral, IV and intra-muscular medications and monitored patient reactions.
- Assisted in the planning and execution of student training activities.
- Performed regular chart audits to ensure compliance with regulatory standards.
- Ensured that all patient care equipment was properly cleaned, sanitized, and sterilized according to established guidelines.
- Maintained updated knowledge through continuing education and advanced training.
Independent Private Caregiver
Private Home
Dunlap , IL
10.2022 - 08.2023
- Hours vary monthly/PRN
- Maintained daily living standards by assisting clients with personal hygiene needs.
- Tracked and reported clients' progress based on observations and conversations.
- Supervised medication administration, personal hygiene and other activities of daily living.
- Engaged with patients and families to provide emotional support and daily living instruction.
- Aided with mobility and independence and continually monitored safety.
Registered Nurse
Cornerstone Rehabilitation and Health Care Center
Peoria Heights, IL
03.2023 - 06.2023
- Worked approximately 40 hours per week
- Administered medications and treatments, monitoring patients for reactions and side effects.
- Adhered to infection control procedures to facilitate safe, clean patient environment.
- Updated charts throughout shifts with current, accurate information to maintain strict recordkeeping standards.
- Conducted intake assessments with patients and relatives to gather case history.
- Proofread documents carefully to check accuracy and completeness of all paperwork.
- Completed patient chart reviews
Admissions Registered Nurse
Vitas Hospice
Peoria, IL
01.2023 - 03.2023
- Helped patients with admissions process and adhered to state and federal laws.
- Maintained thorough, accurate and confidential documentation in electronic medical records.
- Adhered to infection control procedures to facilitate safe, clean patient environment.
- Created, implemented and evaluated patient care plans with medical team.
- Updated charts throughout shifts with current, accurate information to maintain strict recordkeeping standards.
Psychiatric Mental Health Nurse Practitioner
VA Iliana Health Care System
Bloomington , IL
04.2022 - 10.2022
- Worked 40 hours per week
- Delegated tasks to mental health RN
- Performed patient assessments to monitor expected response to medications, altering treatment plans as needed
- Delivered high quality compassionate care to individuals in custody
- Managed pharmacological and non-pharmacological interventions for various psychiatric disorders
- Used critical thinking to break down problems, evaluate solutions and make decisions
- Provided assessment and diagnosis of multiple psychiatric illnesses including, but not limited to, PTSD, Bipolar, Schizophrenia, personality disorders, and substance use disorders.
Psychiatric Mental Health Nurse Practitioner
Logan Correctional Center
Lincoln , IL
02.2021 - 03.2022
- Worked 30 hours a week
- Conducted 15-minute and unscheduled checks on patients, immediately responding to hazardous incidents or crises to maintain safe milieu.
- Educated patients, families and caregivers on diagnosis, treatment and disease management, equipping them with tools to achieve and maintain optimal psychiatric and mental health.
- Recorded comprehensive patient histories and coordinated treatment plans with multi-disciplinary team members.
- Administered medications, adhering to medication schedules and making adjustments commensurate with patients' condition and response.
- Collaborated with prescribing professionals to get patients necessary medications.
- Served as lead clinician for patients with bipolar, depression, anxiety and personality disorders.
Independent Business Owner
Plexus
Chillicothe, IL
08.2018 - 12.2020
- Worked variable hours weekly
- Conferred with customers to understand needs and finalize purchase orders.
- Photographed products for sale and posted pictures online to increase visibility and showcase current product availability.
- Trained, coached and mentored employees to facilitate safety and consistent quality of work.
- Reviewed sales reports and adjusted sales activities or expenses to better meet budgets.
- Identified customers' individual needs by asking open-ended questions and gathering information on supplements, gut health, and business building strategies.
- Oversaw a team, initiating new training and scheduling processes to streamline operations.
Outpatient Mental Health Registered Nurse
Human Service Center Of Southern Il
Peoria, IL
02.2018 - 04.2020
- Worked 4 hours per week
- Monitor, record, and report symptoms or changes in patients' conditions and report them to the Psychiatrist
- Record patients' medical information and vital signs into their medical chart
- Consult and coordinate with healthcare team members to assess, plan, implement, or evaluate patient care plans
- Monitor all aspects of patient care, including diet, physical activity, and side effects of medications including EPS
- Assess the needs of individuals, families, or communities, including assessment of individuals' home or work environments, to identify potential health or safety problems
- Assist in the administration of injections and TB skin tests
Inpatient Mental Health Registered Nurse
UnityPoint Health Methodist
Peoria, IL
02.2015 - 06.2018
- Worked 32-36 hours per week
- Provide supervision and training of students
- Implement safety control measures for those experiencing acute crisis
- Perform drug and alcohol screenings as well as nursing implementation and evaluation
- Collaborate with a multidisciplinary team to provide optimal patient outcomes, during and post crisis
- Provide high level quality care to acutely ill patients by the use of evidence-based practice, implementation, evaluation, and nursing diagnoses
- Perform health, psychosocial, and spiritual assessments, including CIWA screenings, and admission and discharge questions.
Inpatient Oncology Registered Nurse
UnityPoint Health Methodist
Peoria, IL
07.2013 - 01.2015
- Worked 36 hours per week
- Perform patient assessment including admission questions, health history, suicide screening, medication review and reconciliation, and head to toe assessments
- Provide patient education on medications, end of life care, and healthy lifestyle choices
- Safe handling and administration of chemotherapy
- Prepared patients for procedures
- Provided supportive care to patients and their families regarding end of life issues.
Education
Master of Science - Nursing
Saint Francis College of Nursing
Peoria, IL05.2020
Bachelor of Science - Nursing
Methodist College of Nursing
Peoria, IL05-2013
Skills
- Staff development
- Microsoft Office
- Policy enforcement
- Conflict resolution
- Business development
- Staff education
- Process improvement
- Emergent Care/Safety Management
- Records management
- Cash management experience
- Database management
- Schedule development
- Process monitoring and improvement
- Written documentation
- Complaint handling
- Employee relations
Certification
All licenses were obtained in Illinois.
Registered Professional Nurse- 041.414795, originally issued 09/03/2013, expires 05/31/2026
Advanced Practice Registered Nurse- 209.021964, originally issued 09/09/2020, expires 05/31/2026
Adv Practice Nurse Control Sub
(Delegated Schedules II III IV V )- 309.016230 originally issued 09/09/2020, expires 05/31/2026
ANCC Certification- Psychiatric-Mental Health Nurse Practitioner (PMHNP-BC), valid July 30, 2020-July 2, 2025
Interests
Leadership Roles
Volunteered at the local community church, collaborating with leaders to meet the mental health needs of those in our congregation
Served as a summer camp nurse at a local church; assessing acute injuries and managing and administering medications
Preceptor of nursing students while in nursing role in inpatient psych
Presented on the topic of trauma at a local church.
Additional Information
- Recipient of the Women in Leadership Scholarship, May 2017
- Daisy Award, October 2016
- Presidents List, Methodist College December 2012
- Second Highest Academic Average at Graduation, LaSalle-Peru Christian School May 2002
- American Christian Honor Society May 2000
- Graduating with Distinction May 2020
Timeline
Clinic Nurse Supervisor
OSF CFHIM RT 91
10.2024 - Current
Clinic Registered Nurse
OSF Prompt Care
07.2023 - 10.2024
Registered Nurse
Cornerstone Rehabilitation and Health Care Center
03.2023 - 06.2023
Admissions Registered Nurse
Vitas Hospice
01.2023 - 03.2023
Independent Private Caregiver
Private Home
10.2022 - 08.2023
Psychiatric Mental Health Nurse Practitioner
VA Iliana Health Care System
04.2022 - 10.2022
Psychiatric Mental Health Nurse Practitioner
Logan Correctional Center
02.2021 - 03.2022
Independent Business Owner
Plexus
08.2018 - 12.2020
Outpatient Mental Health Registered Nurse
Human Service Center Of Southern Il
02.2018 - 04.2020
Inpatient Mental Health Registered Nurse
UnityPoint Health Methodist
02.2015 - 06.2018
Inpatient Oncology Registered Nurse
UnityPoint Health Methodist
07.2013 - 01.2015
Master of Science - Nursing
Saint Francis College of Nursing
Bachelor of Science - Nursing
Methodist College of Nursing
All licenses were obtained in Illinois.
Registered Professional Nurse- 041.414795, originally issued 09/03/2013, expires 05/31/2026
Advanced Practice Registered Nurse- 209.021964, originally issued 09/09/2020, expires 05/31/2026
Adv Practice Nurse Control Sub
(Delegated Schedules II III IV V )- 309.016230 originally issued 09/09/2020, expires 05/31/2026
ANCC Certification- Psychiatric-Mental Health Nurse Practitioner (PMHNP-BC), valid July 30, 2020-July 2, 2025
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