Detail-oriented professional with experience in warehouse operations and customer service. Skilled in team collaboration, problem-solving, and maintaining high standards, contributing to enhanced workflow efficiency and client satisfaction.
Overview
12
12
years of professional experience
Work History
Wearhouse Worker
Blaster
10.2025 - 04.2026
Collaborated with team members to fulfill daily shipping and receiving tasks.
Maintained cleanliness and organization of work area to ensure compliance with safety standards.
Loaded and unloaded delivery trucks, handling products with care to prevent damage.
Adapted quickly to changing priorities, demonstrating flexibility in fast-paced environment.
Cleaning Technician
CC's Cleaning
02.2025 - 10.2025
Assisted in training new team members on best practices for efficient cleaning procedures
Coordinated with clients to ensure satisfaction with completed cleaning services
Monitored inventory levels of cleaning supplies and reported needs for reordering
Conducted quality checks on completed work to uphold company standards and client expectations
Performed deep-cleaning tasks for optimal sanitation levels in high-traffic areas.
Scale House Operator
LafargeHolcim
05.2021 - 02.2025
Operated scale systems to accurately measure incoming and outgoing materials.
Monitored truck traffic and ensured compliance with safety regulations.
Recorded detailed weight data into inventory management systems for tracking purposes.
Coordinated communication between drivers and dispatch teams to streamline operations.
Provided superior customer service through attentive listening, clear communication, and positive interactions with clients from diverse backgrounds.
Order Picker
Cornwell Tools
07.2019 - 04.2021
Operated order picking equipment to accurately fulfill customer orders.
Collaborated with team members to enhance workflow efficiency and productivity.
Streamlined picking processes, reducing order retrieval time and improving accuracy rates.
Collaborated with team members to ensure timely completion of orders during peak demand periods.
Contributed to overall warehouse efficiency by assisting in other areas such as receiving, stocking, or shipping when required.
Manager
Pavona's Pizza Joint
09.2016 - 07.2019
Oversaw daily restaurant operations to ensure high-quality service and customer satisfaction.
Managed inventory control processes, minimizing waste while maximizing cost-effectiveness.
Streamlined kitchen workflows, reducing order preparation time and improving service speed.
Managed and motivated employees to be productive and engaged in work.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Cross-trained existing employees to maximize team agility and performance.
Assistant Manager
Crafted Cocktail
04.2014 - 09.2016
Supervised daily operations, ensuring compliance with quality standards and company policies.
Coordinated inventory management, optimizing stock levels and reducing waste.
Fostered a positive work environment by mentoring junior staff and promoting teamwork initiatives.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Developed strong working relationships with staff, fostering a positive work environment.