Nicole Heath
O'Fallon,MO
Summary
Clinical Support Nurse at SSM Health St. Joseph Hospital, recognized for enhancing patient outcomes through compassionate care and clinical assessments. Proven expertise in surgical care and patient advocacy, fostering teamwork and collaboration. Successfully mentored new nurses, promoting a culture of continuous learning and improving care delivery standards.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Clinical Support Nurse
SSM Health St. Joseph Hospital
Saint Charles, MO
08.2022 - Current
- Ensured regulatory compliance by staying up-to-date on industry standards and guidelines, proactively addressing any potential gaps.
- Facilitated communication between patients, families, and healthcare providers, enhancing satisfaction.
- Provided ongoing education for nursing staff, fostering a culture of continuous learning and professional growth.
- Enhanced patient care by providing clinical support and guidance to nursing staff.
- Responded to patient emergencies to provide prompt and correct intervention .
- Demonstrated knowledge of technical procedures and proper use.
- Monitored patients, evaluated results, and recommended further courses of treatment to quickly improve patient outcomes.
- Handled patient transfers, following safety protocols to prevent injuries.
- Evaluated patient histories, complaints, and current symptoms.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
Registered Nurse
SSM Health St. Joseph Hospital
Saint Charles, MO
06.2008 - 08.2022
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
- Served as a preceptor for nursing students during their clinical rotations, providing valuable real-world experience and guidance to foster professional growth.
- Participated in ongoing professional development opportunities to stay current on best practices in nursing care and emerging trends in healthcare delivery.
- Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
Education
Associate Degree In Nursing -
Saint Charles Community College
St. Peter’s Missouri06.2008
Skills
- Peri operative care- general, thoracic, vascular, orthopedic, urology
- Wound care- complex dressing changes, wound vacs, ostomy care
- Vascular access- proficient starting peripheral lines, dressing care and infection prevention for central lines
- Teamwork- performed as a leader for the team, mentoring new staff members
- Communication- actively listening to patients and staff to ensure best outcomes and advocate to address any needs
- Time management- prioritization of tasks needed
Certification
BLS
Timeline
Clinical Support Nurse
SSM Health St. Joseph Hospital
08.2022 - Current
Registered Nurse
SSM Health St. Joseph Hospital
06.2008 - 08.2022
Associate Degree In Nursing -
Saint Charles Community College