Nicole Hemmerlin
Mesa,AZ
Summary
Proven customer service expert with a track record of enhancing customer satisfaction at Bashas. Displayed strong work ethic and a positive attitude by resolving complaints and ensure a welcoming environment. Skilled in maintaining a clean and efficient work environment as well as making customers feel at ease with their shopping experience. Knowledge and dedicated customer service experience with a strong willingness to learn and grow in any work environment.
Overview
4
4
years of professional experience
Work History
Courtesy Clerk
Bashas
01.2017 - 12.2020
- Helped customers with their groceries and loaded items into vehicles.
- Returned unwanted items to correct store locations and restocked shelves.
- Facilitated smooth transactions by returning misplaced items to their appropriate locations within the store quickly and efficiently.
- Maintained clean checkout areas by mopping floors and cleaning tables.
Barista
Bashas
02.2020 - 05.2020
- Provided a welcoming atmosphere by greeting customers with a friendly demeanor.
- Handled customer complaints in a professional way, professionally, resolving any issues with ease.
Education
Bachelor of Science - Psychology: Sport And Performance Emphasis
Grand Canyon University
Phoenix, AZ12-2023
Skills
- Positive Attitude
- Strong Work Ethic
- Customer Service
- Outgoing and Friendly
- Customer Assistance
- Patience and Tolerance
- Efficient and Courtesy
- Problem Resolution
Timeline
Barista
Bashas
02.2020 - 05.2020
Courtesy Clerk
Bashas
01.2017 - 12.2020
Bachelor of Science - Psychology: Sport And Performance Emphasis
Grand Canyon University
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