Nicole Hernandes Da Silva
Peabody,MA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Dental Assistant
The Braces Place
09.2022 - Current
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Sterilized rooms and prepped equipment and instruments for procedures daily.
- Explained treatment procedures and instructed patients on home care guidelines.
- Prepared patient x-rays and images for dentist review.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
Cashier
Sufra Mediterranean Food
06.2022 - 09.2022
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, and credit card transactions.
- Restocked and organized merchandise in front lanes.
- Worked flexible schedule and extra shifts to meet business needs.
Foreign Exchange Operator
Turcambio Money Exchange LTDA
08.2018 - 03.2022
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Accurate knowledge of foreign currencies and international remittances.
- Collaborated with clients to maintain relationships and provide customers with thorough support and guidance.
- Developed and maintained strong knowledge of multiple products and varying levels of benefits within each product.
- Discussed financial options with clients and provided informed suggestions.
- Prepared contracts and related documentation according to strict standards.
Sales Consultant Manager
Wizard Language School
02.2016 - 06.2018
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
Education
International Relationship - Incomplete Graduation
UNISUL
Santa Catarina - BrazilSkills
- knowledge of foreign currency
- Team Collaboration
- Health and Safety Practices
- Four-Handed Procedures
- Taking X-Rays
Languages
Portuguese
Native or Bilingual
Spanish
Professional Working
English
Professional Working
Certification
- Certificate in Radiology from Boston University School of Medicine.
References
Professional Reference:
Camila from The Braces Place +1 617 718 0991
Dayane Teixeira From Wizard Language School + 55 (44) 3025-6050
Leonardo Ribeiro from Turcambio Money Exchange + 55 (48) 99983-2323
Personal Reference:
Moises Couto + 1 (978) 979 1007
Karoline + 1 (412) 865 7405
Gabriel + 1 (978) 631 7801
Timeline
Dental Assistant
The Braces Place
09.2022 - Current
Cashier
Sufra Mediterranean Food
06.2022 - 09.2022
Foreign Exchange Operator
Turcambio Money Exchange LTDA
08.2018 - 03.2022
Sales Consultant Manager
Wizard Language School
02.2016 - 06.2018
International Relationship - Incomplete Graduation
UNISUL
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