Nicole Hernandez
Granada Hills,CA
Summary
Dynamic collaborator and worker with experience at UCLA and Whole Foods Market, excelling in customer service and problem-solving. Demonstrated ability to enhance customer experiences and satisfaction, efficiently manage tasks, and foster team support. Skilled in organization, active listening, and maintaining a positive attitude, consistently delivering results beyond expectations.
Overview
4
4
years of professional experience
Work History
UCLA Capstone Project: Grateful Bench
UCLA
09.2024 - 06.2025
Working with Anthony & Jeanne Pritzker Family Foundation and their Grateful Bench organization to provide a heightened experience for trail-goers in the Santa Monica Mountain Recreation Area.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Produce Team Member
Whole Food Market
08.2021 - 08.2023
- Enhanced customer satisfaction by providing exceptional service and product knowledge.
- Proven ability to learn quickly and adapt to new situations.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
Education
Bachelor of Science - Environmental Science
University of California, Los Angeles
Los Angeles, CA06-2025
Associate of Science - Environmental Science
College of The Canyons
Valencia, CA06-2023
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Organization and time management
- Dependable and responsible
Timeline
UCLA Capstone Project: Grateful Bench
UCLA
09.2024 - 06.2025
Produce Team Member
Whole Food Market
08.2021 - 08.2023
Bachelor of Science - Environmental Science
University of California, Los Angeles
Associate of Science - Environmental Science
College of The Canyons
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