Nicole Hernandez
Box Elder,SD
Summary
Proven to excel in patient care and relationship building, I leveraged my compassionate nature and reliable teamwork at Davis Guest Home to enhance patient experiences significantly. My background also includes roles in retail and warehouse settings, where I honed my multitasking and organizational skills, ensuring high levels of customer satisfaction and operational efficiency.
Overview
3
3
years of professional experience
Work History
Health Care Aide
Davis Guest Home
09.2021 - 11.2022
- Provided emotional and social support to patients and families, enhancing overall patient experience.
- Operated patient lift systems to safely transfer patients between beds, chairs, and bathrooms.
- Applied effective communication skills to interact with patients, families, and healthcare team.
- worked together with peers to ensure patents were comfortable at all times
Retail Sales Associate
Marshalls & HomeGoods
03.2022 - 07.2022
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Warehouse Packer
Amazon
08.2021 - 02.2022
- Inspected products before packaging to avoid shipping defective or damaged goods to customers.
- Enhanced warehouse efficiency by accurately packing and labeling products for shipment.
- Maintained a clean and safe work environment, adhering to established safety protocols and procedures.
- Packed, weighed and shipped items per customer specifications.
Food Service Worker
Togos
06.2019 - 07.2021
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Education
High School Diploma -
Ceres High School
Ceres, CA06-2020
Skills
- Compassionate
- Reliable team player
- Patient care
- Patient relationship building
Accomplishments
- Supervised team of 6 staff members.
Timeline
Retail Sales Associate
Marshalls & HomeGoods
03.2022 - 07.2022
Health Care Aide
Davis Guest Home
09.2021 - 11.2022
Warehouse Packer
Amazon
08.2021 - 02.2022
Food Service Worker
Togos
06.2019 - 07.2021
High School Diploma -
Ceres High School
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