Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nicole Hernandez

Spring Vlley

Summary

Dedicated retail professional with strong customer service skills and proven ability to resolve inquiries efficiently. Committed to enhancing customer satisfaction through effective communication and a patient, empathetic approach.

Overview

3
3
years of professional experience

Work History

Retail Sales Associate Cashier

Big 5 Sporting Goods
San Diego, CA
07.2025 - Current
  • Processed customer transactions accurately using point-of-sale systems.
  • Assisted customers with product selection and provided excellent service.
  • Maintained organized and visually appealing merchandise displays.
  • Resolved customer inquiries and complaints efficiently to enhance satisfaction.

Math Tutor

Mathnasium
Santee, CA
07.2023 - 04.2024
  • Tutored students in mathematical concepts, enhancing comprehension and problem-solving skills.
  • Developed customized lesson plans to address individual learning needs and goals.
  • Assisted students with homework, reinforcing classroom instruction and promoting independent study habits.
  • Employed interactive teaching methods to engage students and foster a positive learning environment.

Education

Bachelor of Science - Computer Science

University of California, San Diego
La Jolla, CA
06-2027

High School Diploma -

Helix Charter High School
La Mesa, CA
06-2021

Skills

  • Quick learner
  • Customer service
  • Patience and empathy
  • Cleanliness and hygiene
  • Troubleshooting skills

Timeline

Retail Sales Associate Cashier

Big 5 Sporting Goods
07.2025 - Current

Math Tutor

Mathnasium
07.2023 - 04.2024

Bachelor of Science - Computer Science

University of California, San Diego

High School Diploma -

Helix Charter High School