Nicole Hernandez
Spring Vlley
Summary
Dedicated retail professional with strong customer service skills and proven ability to resolve inquiries efficiently. Committed to enhancing customer satisfaction through effective communication and a patient, empathetic approach.
Overview
3
3
years of professional experience
Work History
Retail Sales Associate Cashier
Big 5 Sporting Goods
San Diego, CA
07.2025 - Current
- Processed customer transactions accurately using point-of-sale systems.
- Assisted customers with product selection and provided excellent service.
- Maintained organized and visually appealing merchandise displays.
- Resolved customer inquiries and complaints efficiently to enhance satisfaction.
Math Tutor
Mathnasium
Santee, CA
07.2023 - 04.2024
- Tutored students in mathematical concepts, enhancing comprehension and problem-solving skills.
- Developed customized lesson plans to address individual learning needs and goals.
- Assisted students with homework, reinforcing classroom instruction and promoting independent study habits.
- Employed interactive teaching methods to engage students and foster a positive learning environment.
Education
Bachelor of Science - Computer Science
University of California, San Diego
La Jolla, CA06-2027
High School Diploma -
Helix Charter High School
La Mesa, CA06-2021
Skills
- Quick learner
- Customer service
- Patience and empathy
- Cleanliness and hygiene
- Troubleshooting skills
Timeline
Retail Sales Associate Cashier
Big 5 Sporting Goods
07.2025 - Current
Math Tutor
Mathnasium
07.2023 - 04.2024
Bachelor of Science - Computer Science
University of California, San Diego
High School Diploma -
Helix Charter High School