Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Nicole Hiltunen

Summary


Experienced pharmacist with excellent customer service and consistent results. Possesses excellent communication skills, professional attitude and attention to detail. Dedicated, loyal and hardworking.

Overview

27
27
years of professional experience
1
1
Certification

Work History

Pharmacist

CVS Pharmacy
04.2019 - Current
  • Managed high volume of prescriptions daily while maintaining excellent customer service.
  • Developed strong relationships with healthcare providEd's.
  • Educated patients about possible drug interactions and gave special administration instructions.
  • Mentored and trained new pharmacists and pharmacy technicians, fostering a supportive work environment focused on professional growth.

Pharmacist/Manager

Shopko
12.1997 - 02.2019
  • Mentored new pharmacists and technicians, fostering a supportive learning environment.
  • Implemented inventory management strategies
  • Optimized workflow processes, resulting in increased efficiency and productivity within the pharmacy team.
  • Kept prescription drugs and controlled substances safe and secure in pharmacy.

Pharmacist

Bellin Health
10.2014 - 07.2015
  • Developed strong relationships with healthcare providers
  • Streamlined prescription filling process
  • Participated in community outreach events
  • Helped to open 2 pharmacy locations and to help build the business from the ground up

Education

Bachelor of Science - Pharmacy

Ferris State University
Big Rapids, MI
12-1997

Bachelor of Science - Biology

Michigan Technological University
Houghton, MI
12-1994

Skills

  • Customer service and communication skills
  • Prescription verification
  • Drug inventory management
  • Medication dispensing
  • Michigan and Wisconsin licensed pharmacist
  • Immunization certified
  • CPR certified
  • OTC recommendations
  • Staff training

Certification

  • Healthcare Provider CPR/AED certification –American Red Cross
  • Immunization Certification - American Pharmacists Association.

Timeline

Pharmacist

CVS Pharmacy
04.2019 - Current

Pharmacist

Bellin Health
10.2014 - 07.2015

Pharmacist/Manager

Shopko
12.1997 - 02.2019

Bachelor of Science - Pharmacy

Ferris State University

Bachelor of Science - Biology

Michigan Technological University

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Nicole Hiltunen