Summary
Overview
Work History
Education
Skills
Timeline
Receptionist

Nicole Hinkle

Apex,NC

Summary

Accomplished, versatile professional with 18 years substantive experience in healthcare, medical sales, and meeting planning. Leveraging a diverse skill set honed through hands-on experience in healthcare delivery, sales strategy development, and meticulous event coordination. Possessing a proven track record of delivering exceptional results in fast-paced environments while maintaining a patient-centric approach.

Overview

18
18
years of professional experience

Work History

Healthcare Event Planner

Impact-XM
03.2023 - Current
  • Seamlessly orchestrate meetings, conferences, and events tailored to the specific needs of our Global Oncology pharmaceutical client.
  • Foster strong relationships with stakeholders, vendors, and key opinion leaders to drive successful outcomes.
  • Deliver exceptional experiences that support strategic objectives of the organizations while adhering to the highest standards of professionalism and ethics.
  • Analyze event costs to identify areas of improvement and cost savings.

Hospice Sales Liaison

Transitions LifeCare
03.2022 - 03.2023
  • Developed and maintained relationships with multiple healthcare stakeholders to generate and referral leads.
  • Conduct comprehensive assessments to determine patient eligibility for hospice care, providing education and support to patients and families regarding end-of-life care options, and coordinating seamless transitions to hospice services.
  • Facilitated therapeutic communication, conflict resolution and crisis intervention with patient and families.
  • Coordinated multiple patients simultaneously, ensuring timely completion and alignment with organizational objectives.


Healthcare Practice Advisor and Trainer

WellCare
03.2021 - 08.2022
  • Established trusting working relationships with health care practices, providers and vendors and resolved deficiencies adversely impacting insurance plan compliance.
  • Collected data on trends and delivered metrics that informed strategies and opportunities for improvement, and coached customers on a routine cadence to ensure successful execution.
  • Trained healthcare practices on appropriate electronic health record documentation processes with emerging technology .
  • Bridged gaps in healthcare practice services, facilitating larger reimbursements rates from insurance company.

Clinical Sales Liaison

Option Care Health
08.2018 - 03.2021
  • Fostered lasting relationships, in turn driving revenue growth, and consistently exceeded sales targets while maintaining the highest standards of ethical conduct and patient advocacy.
  • Received Performance Excellence Award in 2020 for being in the top 10% of sales performers in the United States.
  • Leveraged in-depth knowledge of treatment protocols, and medication management to effectively communicate the value proposition of specialized pharmaceutical products and services with multiple stakeholders, including physicians, case management, social workers, etc. through lunch and learns, virtual demonstrations and in person education sessions.
  • Aligned with patients and case managers to ensure safe discharge plans and coordinated education sessions with patients and their families for at-home infusions and care

Surgical Outpatient Registered Nurse

UNC Rex Healthcare
06.2017 - 08.2018
  • Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
  • Utilized critical thinking skills to prioritize nursing interventions based on patients' acuity levels and individual needs, while working closely with surgical and anesthesia staff.
  • Contributed substantially to successful department JCAHO accreditation by consistently operating to highest standards of care.
  • Mentored new nurses in acclimating to unit and providing procedural training.

Registered Nurse

Kittitas Valley Healthcare
02.2010 - 05.2017
  • 7 years experience in nursing float pool spanning Labor and Delivery, Mother Baby, Surgical Services, and Endoscopy Suite, maintaining thorough skills in all areas.
  • Provided comprehensive patient care, procedural support, according to hospital guidelines, in addition to taking charge nurse duties, as well as training all new hires to the departments.
  • Assisted in executing end-to-end implementation of an electronic health record system by becoming the department lead for nursing execution of the new system and process.
  • Earned the SAFE Catch Award for facilitating access to respiratory medications for a surgical patient who was unable to afford medications. I coordinated with anesthesia providers to provide immediate care pre-surgery, and connected patient with a medication assistance program prior to his discharge, securing free respiratory medications for one year.

Education

Bachelor of Science - Nursing

Washington State University
Pullman, WA
05.2005

Skills

  • Building client relationships
  • Territory Management
  • Customer Communication
  • CRM Software
  • Sales Growth and Revenue Generation
  • Medical Terminology
  • Goal-Oriented
  • Adaptable and Flexible

Timeline

Healthcare Event Planner

Impact-XM
03.2023 - Current

Hospice Sales Liaison

Transitions LifeCare
03.2022 - 03.2023

Healthcare Practice Advisor and Trainer

WellCare
03.2021 - 08.2022

Clinical Sales Liaison

Option Care Health
08.2018 - 03.2021

Surgical Outpatient Registered Nurse

UNC Rex Healthcare
06.2017 - 08.2018

Registered Nurse

Kittitas Valley Healthcare
02.2010 - 05.2017

Bachelor of Science - Nursing

Washington State University

Similar Profiles

CREATE PROFILE
Nicole Hinkle