Nicole Hlifka
Egg Harbor Township,New Jersey
Summary
A dedicated and diligent student with experience in providing support to individuals with both intellectual and physical disabilities. Possesses excellent interpersonal skills and works collaboratively with others to achieve common goals. Positive attitude towards work and life, building and maintaining positive relationships with students alike. A highly organized and dependable individual, capable of managing multiple tasks and responsibilities concurrently. Eager to take on new challenges and responsibilities to help achieve objectives.
Overview
1
1
year of professional experience
Work History
Hostess
Knife And Fork
05.2023 - Current
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Answered customer questions about hours, seating, and menu information.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
- Completed daily side work and opening and closing duties without fail.
- Minimized customer service complaints by expertly managing customer expectations during busy periods.
Education
Bachelor of Science - Health Sciences
Stockton University
Absecon, NJ05.2024
Skills
- Goal Setting Experience
- Organization
- Problem-Solving
- Teamwork and Collaboration
- Public Speaking
- Positive Attitude
- Friendly and Professional
- Team Development
- Fast Learner
Volunteering Experience
- Career Opportunity Development, Inc. (609) 965-6871
- Assisted participants in cutting and crafting boxes for the local businesses.
- Provided guidance and support.
- Provided support and guidance to individuals in crafting various art pieces and packaging goods.
- George J. Mitchell Elementary School (609) 296-7131
- Assisted the occupational therapist who was on duty.
- Assisted children in cutting and crafting.
-Observed on-duty occupational therapist.
- Spring Home at Galloway (609) 404-1099
- Assisted older individuals in their workout routine.
- Provided guidance to elderly individuals during their occupational therapy sessions while ensuring their safety and well-being.
- Observed the occupational therapist who was on duty.
Timeline
Hostess
Knife And Fork
05.2023 - Current
Bachelor of Science - Health Sciences
Stockton University
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