Summary
Overview
Work History
Education
Skills
Timeline
References
Hi, I’m

Nicole Hopson

Swansea,IL
Nicole Hopson

Summary

Dedicated professional offering experience contributing to team success. Friendly, outgoing and reliable professional in restaurant industry with background in cooking and management responsibilities. Passionate about maximizing kitchen productivity.

Talented Kitchen Manager successfully monitors inventory, leads teams and handles food. Trains and supervises kitchen personnel on proper cooking techniques. Schedules preventive maintenance and repairs to maintain kitchen equipment in good working condition.

Overview

22
years of professional experience
2005
years of post-secondary education

Work History

Stingers Restaurant & Bar
East st louis, IL

Kitchen Manager
05.2009 - 07.2025

Job overview

  • Oversaw daily kitchen operations and staff coordination for restaurant efficiency.
  • Managed inventory and ensured proper stock levels of food supplies and ingredients.
  • Developed and implemented food safety procedures to maintain compliance with health regulations.
  • Trained kitchen staff on cooking techniques, equipment use, and safety protocols.
  • Collaborated with front-of-house staff to ensure smooth service during peak hours.
  • Created weekly menus reflecting seasonal ingredients and customer preferences.
  • Resolved kitchen conflicts swiftly to maintain a positive work environment for the team.
  • Oversaw daily operations of the kitchen including meal preparation, cooking methods, portion sizes and plate presentation.

Empire Comfort Systems Inc.
Belleville, IL

Order Picker
01.2020 - 07.2024

Job overview

  • Operated hand trucks and pallet jacks to transport materials efficiently.
  • Selected and picked orders accurately for shipment preparations.
  • Maintained inventory accuracy through regular cycle counts and audits.
  • Organized warehouse space to optimize storage and accessibility of items.
  • Fulfilled orders quickly to accomplish challenging daily objectives.
  • Picked up heavy objects using proper lifting techniques to avoid personal injuries.
  • Utilized scanning equipment for picking, packing and shipping orders.

Chuck Baer Realty
East st louis, IL

Secretary
05.2003 - 02.2014

Job overview

  • Managed scheduling and appointments for real estate agents and clients.
  • Coordinated communication between clients and property management teams.
  • Organized office files, ensuring documentation was accurate and accessible.
  • Assisted in processing real estate transactions and maintaining records.
  • Prepared and distributed marketing materials for property listings.
  • Supported team meetings by taking minutes and distributing notes promptly.
  • Handled incoming calls, directing inquiries to appropriate personnel efficiently.
  • Answered incoming phone calls, responded to inquiries and transferred calls as needed.

Dollar General
High Ridge, Missouri

3rd Shift Supervisor
07.2003 - 05.2006

Job overview

  • Supervised nightly store operations and ensured compliance with company policies.
  • Trained new associates on safety procedures and operational tasks.
  • Managed inventory levels and organized stock for efficient restocking.
  • Conducted team meetings to communicate goals and expectations effectively.
  • Resolved customer inquiries and complaints to maintain service standards.
  • Coordinated cleaning and maintenance tasks to ensure a safe shopping environment.

Education

Southwestern Illinois College
Belleville, IL

Associate of Science
08.2008 - 05.2010

University Overview

  • GPA: 3.4
  • Major: Asociates in Science

Cahokia High School
Cahokia, IL

University Overview

  • Honor Roll
  • Thespian/Drama Club
  • Color Guard
  • Captain of the volleyball team
  • Junior Varsity Cheerleader
  • Captain of the Cheerleading team
  • Varsity Volleyball
  • GPA: 3.8
  • Varsity Cheerleader

Skills

  • Inventory management
  • Food safety compliance
  • Menu creation
  • Equipment maintenance
  • Kitchen operation
  • Staff training
  • Customer service
  • Conflict resolution
  • Team collaboration
  • Time management
  • Problem solving
  • Leadership skills
  • Organizational skills
  • Attention to detail
  • Policy and procedure enforcement
  • Order delivery practices
  • Staff coaching
  • Sanitation standards
  • Food safety
  • Staff management
  • Safety audits
  • Employee scheduling
  • Recipe creation
  • Kitchen management
  • Labor cost management
  • Flexible schedule
  • Food and beverage management
  • Ordering supplies
  • Portion control
  • Expediting orders
  • Shift scheduling
  • Workflow planning
  • Shift coverage
  • First aid
  • Performance improvement
  • Recruitment and hiring
  • Staff supervision
  • Quality assurance
  • Waste reduction
  • High volume dining
  • Food preparation
  • Team building
  • New employee recruitment
  • Inventory coordination
  • Food plating and presentation
  • Recruitment
  • Safe food handling
  • Menu costing
  • Performance monitoring
  • Inventory control
  • Recipes and menu planning
  • Goal setting
  • Kitchen equipment maintenance
  • Cleaning and sanitation
  • Sanitation
  • Cost control
  • Order accuracy
  • Purchasing
  • Employee monitoring

Timeline

Order Picker
Empire Comfort Systems Inc.
01.2020 - 07.2024
Kitchen Manager
Stingers Restaurant & Bar
05.2009 - 07.2025
Southwestern Illinois College
Associate of Science
08.2008 - 05.2010
3rd Shift Supervisor
Dollar General
07.2003 - 05.2006
Secretary
Chuck Baer Realty
05.2003 - 02.2014
Cahokia High School
05.2003

References

References
References available upon request.
Nicole Hopson