Nicole Hourahan

• Updated quality control standards, methods, and procedures to meet compliance requirements and industry standards.
• Improved customer satisfaction with thorough incoming and final product inspections and adherence to strict quality control guidelines.
• Managed supplier relationships to ensure high-quality raw materials were consistently used in production processes.
• Oversee a team of 4 quality technicians
• Implemented new lab techniques for precise testing and accurate data analysis.
• Oversee environmental testing and monitoring program.
• Oversee new lab projects.
• Investigate all quality nonconformances
• Responsible for the proper recording and filing of all relevant record logs and documentation.
• Routinely conducted out-of-specification investigations and recommended corrective actions (CAPA).
• Routinely audits the lab analysis, data, various documentations and reporting.
• In communication and main point of contact for 3rd party labs, SQF, FDA and USDA and private 3rd

• Laboratory Experience: During my time at MCUA, I was trained in and performed Solids testing, BOD, CBOD, ph, DO, Ammonia Timberline and Chlorine Demands.

• Chlorophyll A and Nitrates

• Set up, calibrate, troubleshot and maintained lab equipment.

• Maintained a safe and organized laboratory environment, adhering to strict safety protocols.
• Maintained documentation on tests performed in lab.

• Performed SVO by distillation, Total Ash, Acid Insoluble Ash, Moisture, Water Activity,Granulation (particle size), Bulk Index, Qualitative & Quantitative Allergen Testing, and ASTA
• Inspection on all raw/incoming material.
• Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements.
• Evaluated samples against standards by completing measurements, visual inspections, and other established tests.
• Performed routine maintenance and calibration on testing equipment.
• Collected and analyzed data to measure effectiveness of quality control processes.