Nicole Houston
Flagstaff,AZ
Summary
Versatile and dependable candidate who is highly skilled at communicating with colleagues, achieving milestones, and meeting project deadlines. Strong aptitude for team-building, leading, and attention to detail. Strong background in team management, sustainable agriculture, and farming practices.
Overview
4
4
years of professional experience
Work History
Market Staff
Flagstaff Community Market
04.2022 - Current
- Interacted well with customers and market vendors to build connections and nurture relationships.
- Managed state-wide programs observed at the market, such as SNAP and Double Up Food Bucks, AZFMNP (WIC and senior).
- Reported weekly data for the statewide programs via various databases.
- Practiced strong communication with other market employees to ensure maximum efficiency and success of every market.
General Manager
Mountain Sports Flagstaff
01.2022 - Current
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations (i.e. payroll), weekly and yearly employee meetings, training, and schedules.
- Developed and modified policies and procedures to streamline operations.
- Provided thoughtful guidance to staff in navigating and resolving snags in productivity or communication.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Recruited, hired, and trained team members.
- Identified and implemented systems and management techniques that increase employee loyalty and reduce turnover.
- Cultivated and strengthened lasting customer relationships using dynamic communication skills and gentle, positive conflict resolution.
Pack Shed Manager
Two Bear Farm
04.2020 - 10.2021
- Conducted daily checks of refrigerators to verify proper food storage, container labeling, and surface cleaning.
- Inspected produce for quality and inventory.
- Implemented and maintained food safety and sanitation standards to establish safe handling of produce.
- Recorded and reported seeding volume and dates, crop harvest volume, and other farm-related data for management decision-making.
- Harvested vegetables and prepared for sale or delivery.
- Managed and packed 250-300 CSA boxes a week, ensuring that deadlines were met, and accuracy was of upmost importance.
- Transported and loaded harvested items into delivery trucks.
- Assisted customers at farmers markets
Pack Shed Manager
Gallatin Valley Botanical
05.2019 - 12.2019
- Conducted daily checks of refrigerators to verify proper food storage, container labeling, and surface cleaning.
- Inspected produce for quality and inventory.
- Implemented and maintained food safety and sanitation standards to establish safe handling of produce.
- Seeded, cultivated, and harvested fruits and vegetables and prepared for sale or delivery.
- Managed and packed CSA boxes.
- Transported and loaded harvested items into delivery trucks.
- Delivered both CSAs and restaurant wholesale orders.
- Assisted customers at farmers markets
Education
Bachelor of Science - Microbiology
Montana State University
Bozeman, MT12.2019
Skills
- Troubleshooting Expertise
- Performance Analysis
- Project Management
- Human Resources Leadership
- Team Oversight
- Exceptional Interpersonal Communication
- Profit and Loss Accountability
- Inventory Control
- Team Training
- Farm Operations Knowledge
- Production and Distribution Processes
Timeline
Market Staff
Flagstaff Community Market
04.2022 - Current
General Manager
Mountain Sports Flagstaff
01.2022 - Current
Pack Shed Manager
Two Bear Farm
04.2020 - 10.2021
Pack Shed Manager
Gallatin Valley Botanical
05.2019 - 12.2019
Bachelor of Science - Microbiology
Montana State University
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