NICOLE HOWARD
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Property Assistant
NDC Services
12.2022 - Current
- Assisting with the leasing process, including preparing and executing lease agreements, screening prospective tenants, and conducting property tours.
- -Handling tenant inquiries, complaints, and maintenance requests.
- -Collecting rent, processing payments, and maintaining accurate records.
- -Maintaining accurate records of tenant information, lease agreements, and other relevant documents.
- -Communicating with and coordinating with vendors for maintenance and other services.
Patient Representative
Our Lady of the Lake
10.2017 - 03.2019
- Registering patients making sure accuracy and patients information is updated.
- Collecting copays/deductibles/co-insurance
- Pre-registering and admitting patients
- Maintaining accurate patient records
- Collaborated with healthcare providers to address patient inquiries and concerns effectively.
- Educated patients on insurance benefits and coverage options to optimize financial understanding.
Shift Leader
LifeShare Blood Center
04.2014 - 09.2017
- Register Donors in computer making sure information is accurate and updated
- Completing Vitals signs and iron checks
- Reviewing Records making sure information is correct
- Meet and exceed Donors expectations
- Performs procedures associated with collection of blood or blood components from various donor categories. This includes obtaining demographic information and medical history, venipunctures and observing for donor reaction
- Follow all policies and procedures issued by the blood center, FDA guidelines
- Maintains, organizes, and clean functional work area and equipment
- Perform quality control procedures to determine acceptability of equipment and supplies.
Manager
McDonald's
10.2000 - 04.2013
- Count cash deposits daily
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
- Maintain a clean work environment
- Count Safe Daily
- Counting Inventory Daily
- Trained new staff on food safety protocols and customer service standards.
- Greeted customers promptly and took orders to keep flow of traffic moving.
Education
Associates in General Studies
Baton Rouge Community College
Baton Rouge, LA01.2019
Phlebotomy Certificate - Phlebotomy
Baton Rouge Community College
Baton Rouge, LA01-2018
High School - Diploma
Northdale Magnet Academy
Baton Rouge, LA01.2005
Skills
- Inventory control systems
- Time management
- Cost reduction strategies
- Data entry
- Problem resolution
- Relationship building
Certification
- BLS Certified
- Certified Phlebotomy Technician
Timeline
Property Assistant
NDC Services
12.2022 - Current
Patient Representative
Our Lady of the Lake
10.2017 - 03.2019
Shift Leader
LifeShare Blood Center
04.2014 - 09.2017
Manager
McDonald's
10.2000 - 04.2013
High School - Diploma
Northdale Magnet Academy
Associates in General Studies
Baton Rouge Community College
Phlebotomy Certificate - Phlebotomy
Baton Rouge Community College
ADDITIONAL INFORMATION
Reference available upon request