Nicole Hoyle
Dix,IL
Summary
Experienced Shipping Clerk with background working in fast-paced shipping environments moving merchandise of diverse sizes and types. Keeps work areas neat with strong housekeeping skills. Organized, dedicated and focused on going above and beyond requirements to contribute to team success.
Overview
12
12
years of professional experience
Work History
Shipping Clerk
Raynor Garage Doors
2016.08 - 2024.01
- Improved shipping efficiency by streamlining packing and labeling processes.
- Reduced shipping errors by implementing a thorough quality control system for outgoing orders.
- Coordinated with warehouse staff to ensure timely order fulfillment and delivery.
- Maintained accurate inventory records, ensuring seamless order processing and shipment tracking.
- Collaborated with customer service team to resolve shipping issues and provide timely updates to clients.
- Assisted in training new employees on company shipping policies and procedures, promoting consistent quality across the team.
- Managed multiple priorities, consistently meeting or exceeding deadlines for shipment dispatches.
- Streamlined communication between departments, facilitating smooth coordination of shipments and deliveries.
- Established strong relationships with carriers, enabling prompt resolution of any logistical challenges that arose during transit.
- Expedited urgent shipments when necessary, coordinating closely with involved parties to ensure timely delivery without compromising quality standards.
- Reviewed order data to verify transactions and shipping dates.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Streamlined call center processes for improved efficiency and reduced wait times.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Receptionist
CGH Medical Center
2016.06 - 2016.08
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
DSP
Kreider Services
2012.01 - 2016.05
- Enhanced patient comfort by providing compassionate and attentive care.
- Reduced patient anxiety through effective communication and active listening skills.
- Assisted with daily living activities, promoting patient independence and overall wellbeing.
- Ensured the safe transfer of patients using proper techniques to prevent injuries and falls.
- Maintained accurate records of patient care, progress, and concerns for optimal health outcomes.
- Administered medication as prescribed by healthcare professionals, ensuring adherence to schedules and dosages.
- Collaborated with multidisciplinary team members to develop individualized care plans for patients.
- Provided emotional support for patients and families during times of stress and uncertainty.
- Promoted a clean and safe environment by adhering to strict infection prevention protocols.
- Adapted quickly to changing patient conditions, adjusting care strategies accordingly for optimal results.
Education
High School Diploma -
Dixon High School
Dixon, IL05.2006
Skills
- Shipping and Receiving
- Materials Transportation
- Materials Transport
- Order Management
- Problem Solving
- Order Processing
- Customer Service
- Computer Literacy
- Organizational Skills
- Record Keeping
- Shipping Procedures
- Logistics Coordination
Timeline
Shipping Clerk
Raynor Garage Doors
2016.08 - 2024.01
Receptionist
CGH Medical Center
2016.06 - 2016.08
DSP
Kreider Services
2012.01 - 2016.05
High School Diploma -
Dixon High School
Similar Profiles
Angela MillerAngela Miller
Accounts Payable Coordinator at Raynor Garage DoorsAccounts Payable Coordinator at Raynor Garage Doors
Carmell HobbsCarmell Hobbs
Office Assistant at CitiWide Garage DoorsOffice Assistant at CitiWide Garage Doors
Philip HernandezPhilip Hernandez
Laborer at Shasta Garage DoorsLaborer at Shasta Garage Doors