Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nicole Irvin

Fairfield Township,OH

Summary

Hardworking, highly organized, very reliable, fast learner, always takes initiative and focused on going above and beyond to support the team and the cash department. Very motivated to continue to learn skills and grow as a federal reserve employee.

Overview

24
24
years of professional experience

Work History

Senior Cash Specialis

Federal Reserve Bank Of Cleveland
08.2018 - Current
  • Reduced discrepancies in cash transactions by providing thorough training and support to team members. I have trained 2 team members in Cash and starting to train another team member.
  • Managed high-volume cash transactions while maintaining strict adherence to company policies and regulations.
  • Contributed to positive work environments by providing guidance and support to colleagues on best practices in cash management.
  • Processed daily bank deposits accurately, ensuring funds were available for immediate use in company operations.
  • Resolved escalated customer concerns related to processing issues professionally and efficiently.
  • I am crossed trained in the Admin/Settlement area of the cash department and currently I am their back up for the proof department.
  • In the Admin/Settlement department I am responsible for making sure each area of cash is balanced at end of day and provide customer service to our DI's and deal with sensitive information.

Teller

Brinks Incorporated
07.2017 - 08.2018
  • Employed excellent money handling abilities to operate and balance deposits, ATM's and inventories daily.
  • Researched cash discrepancies within deposits and cash room daily.
  • Learned duties of my supervisor to be her backup when she is unavailable.

ATM Administrator, Route Supervisor, Teller

Brinks Incorporated
03.2000 - 07.2017
  • Followed established guidelines and procedures.
  • Completed all required paperwork and duties with in anticipated time frames.
  • Balanced daily deposits as required for ATM customers and banks.
  • Oversaw accounts payable, accounts receivable and interactions with vendors and payroll duties.
  • Trained 3 new employees in all aspects of ATM duties and some office duties.
  • Researched customer claims and issues daily.

Education

Some College (No Degree) -

Marion College
Indianapolis, IN

High School Diploma -

Scecina Memorial High School
Indianapolis, IN
05.1995

Skills

  • Cash Handling Expertise
  • Banking Operations knowledge
  • Account Reconciliation knowledge
  • Data Entry Efficiency
  • Customer Service Oriented
  • Teamwork and Collaboration
  • Employee Training
  • Multitasking Abilities
  • Leadership Capabilities
  • Accounting Knowledge
  • Ability to Handle Sensitive Information

Timeline

Senior Cash Specialis

Federal Reserve Bank Of Cleveland
08.2018 - Current

Teller

Brinks Incorporated
07.2017 - 08.2018

ATM Administrator, Route Supervisor, Teller

Brinks Incorporated
03.2000 - 07.2017

Some College (No Degree) -

Marion College

High School Diploma -

Scecina Memorial High School

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Nicole Irvin