Nicole Ivey
Norcross,GA
Summary
Reliable Secretary driven to promote operational efficiency through advanced administrative and decision-making abilities. Insightful and productive team member with active communication skills. Employs flexible approach to resolving daily issues.
Overview
6
6
years of professional experience
Work History
Secretary/ Sales Representative
Ivey promotions LLC
Alpharetta, GA
09.2021 - 06.2024
- Provided assistance with onboarding new employees by preparing orientation materials.
- Coordinated meeting logistics such as room reservations and catering services.
- Compiled data from various sources into clear, concise reports that could be used by management for decision-making purposes.
- Updated contact lists on a regular basis; created new contacts as needed.
- Responded to customer inquiries via email or telephone in a polite and professional manner.
- Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
- Reviewed invoices for accuracy before submitting them for payment processing.
- Organized and maintained executive calendars, including scheduling meetings, travel arrangements and conference calls.
- Answered incoming phone calls, responded to inquiries and transferred calls as needed.
- Provided administrative support to the Office Manager and other staff members.
- Prepared documents such as memos, letters, reports, spreadsheets and presentations using Microsoft Office applications.
- Developed an efficient document tracking system which allowed quick access to all necessary paperwork.
- Performed data entry into computer systems; ensured accuracy of all entered information.
- Processed invoices for payment; tracked payments received from vendors and clients.
- Greeted visitors in a professional manner and directed them to appropriate personnel or offices.
Private Nanny
Private Family Client
Alpharetta, GA
06.2018 - 08.2022
- Developed an understanding of each child's individual strengths and weaknesses.
- Facilitated playdates between siblings or friends in order to foster social interaction among peers.
- Instructed proper hygiene habits such as brushing teeth or washing hands before meals.
- Provided supervision and guidance to ensure safety of children in all situations.
- Communicated with parents regularly to discuss progress, concerns and any other issues related to the care of their children.
- Encouraged developmentally appropriate language skills through conversation and activities.
Education
Alpharetta High School
Alpharetta, GA04-2020
Skills
- Database Management
- Supply Ordering
- Sales Support
- Customer Service
- File systems management
- Digital File Management
- Vendor relations skills
- Inventory purchasing
- Quickbooks
- Travel Arrangements
- Verbal and written communication
- Multi-Line Phone Systems
- Spreadsheet Management
- Office staff leadership
- Complex Problem-Solving
- Supply Restocking
Timeline
Secretary/ Sales Representative
Ivey promotions LLC
09.2021 - 06.2024
Private Nanny
Private Family Client
06.2018 - 08.2022
Alpharetta High School