Nicole Jackson
Wesley Chapel,FL
Summary
Transportation Manager with 12 years of experience overseeing teams of drivers to meet efficiency and performance targets. Strong understanding of effective routing and transportation cost-saving measures. Deep knowledge FMCSA and DOT compliance requirements. Highly organized with strong attention to detail and accuracy with commitment to customer service and meeting deadlines. Driven leader to motivate and develop employees.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Transportation Manager
Trulite Glass Solutions
12.2022 - 08.2024
- Assessed and targeted customer needs to forge and cultivate productive relationships and maintain top satisfaction levels
- Planned and supervised shipments from production to end-user and scheduled daily and weekly routes
- Prepared and updated employees' daily work schedules and resolved delivery problems
- Oversaw team of nine drivers by reviewing performance to promote timely and efficient deliveries and operations
Fleet Manager
Gulf Coast Supply & Manufacturing
03.2020 - 03.2022
- Supervised maintenance team and effectively delegated assignments to optimize processes
- Maintain up to date master equipment list
- Supervised yearly equipment overhauls to drive improved inventory and increase equipment longevity
- Managed employee scheduling, payroll and data collection to maximize project outcomes
- Dispose /trade/sell off unneeded equipment
- Participate in the CAPEX process yearly as requested
Operations Manager
Metal Partners Rebar
12.2017 - 03.2021
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines
- Introduced new methods, practices, and systems to reduce turnaround time
- Devised processes to boost long-term business success and increase profit levels
- Set, enforced, and optimized internal policies to maintain responsiveness to demands
- Project set up and development of new clients relationships
Account Manager
CR England - Global Transportation
07.2011 - 12.2017
- Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms
- Identified key entry points to enhance market penetration and maximize returns
- Facilitated client satisfaction and renewed customer relations to drive growth
- Establish drivers for the I-95 Fleet for Georgia Pacific
- Ensure routes are accurate and profitable
Education
Customer Service Supervisor Certification -
Indiana University - Purdue University
High School Diploma -
Emmerich Manual High School
Indianapolis06.1991
Skills
- Performance Maximization
- Safety Regulations Implementation
- Internal Loss Prevention
- Shipment Coordination
- Create a vendors list
- Monitor safety
Certification
Reasonable Suspicion Certification
Timeline
Transportation Manager
Trulite Glass Solutions
12.2022 - 08.2024
Fleet Manager
Gulf Coast Supply & Manufacturing
03.2020 - 03.2022
Operations Manager
Metal Partners Rebar
12.2017 - 03.2021
Account Manager
CR England - Global Transportation
07.2011 - 12.2017
Customer Service Supervisor Certification -
Indiana University - Purdue University
High School Diploma -
Emmerich Manual High School
Similar Profiles
Matthew GannarelliMatthew Gannarelli
Vice President of Business Development, Strategic Partnerships, and Marketing at Trulite Glass & Aluminum SolutionsVice President of Business Development, Strategic Partnerships, and Marketing at Trulite Glass & Aluminum Solutions
ANGEL DE JESUS SILVAANGEL DE JESUS SILVA
Shipping Supervisor at Trulite Glass & Aluminum SolutionsShipping Supervisor at Trulite Glass & Aluminum Solutions
Shameka DanielsShameka Daniels
Production Associate at Trulite Glass And Aluminum SolutionsProduction Associate at Trulite Glass And Aluminum Solutions
Tiara MannTiara Mann
Certified Nursing Assistant at AdventHealth ZephyrhillsCertified Nursing Assistant at AdventHealth Zephyrhills
Paul GroomesPaul Groomes
President at PCG Securities & FirePresident at PCG Securities & Fire