Nicole Jacobson
Office Assistant
Valley Village,CA
Summary
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
13
13
years of professional experience
7
7
years of post-secondary education
Work History
Volunteer
Colfax Charter Elementary
Valley Village, CA
08.2009 - 06.2016
- Vice President of Membership PTA 2010-2012
- Parent Member of Local School Leadership Council 2011-2015, sat on Curriculum Committee, Hiring Committee, Safety Committee
- Co-Chair of the Thanksgiving Food Drive 2010-2015, provided more than 40 school community families with a turkey, side dishes, and dessert through community outreach
- Co-Chair Holiday Toy Drive 2010-2015, provided over 70 children in the school community with gifts for the holidays through community outreach
- Taught Ballet and Tap Dancing in after school enrichment program 2009-2015
- Room parent 2009-2015, provided teacher with classroom assistance, communication liaison for classroom communication between teacher and parents, maintained the volunteer schedule, coordinated classroom field trips and events
Director of Daily Operations
Chicago, IL
01.1996 - 02.2000
- Recruited, trained, and managed independent sales agents.
- Managed billing department including monthly auditing and training of staff.
- Managed customer service department including training and mentoring staff.
Periodontal Treatment Coordinator
Periodontal Associates Ltd
Chicago, IL
05.1995 - 12.1996
- Researched billing issues, scheduled appointments and verified dental and medical insurance coverage.
- Reviewed each step of patient care and made proactive adjustments to avert issues.
- Educated patients on dental benefits and coordinated proper payment with insurance companies.
- Laid out potential payment plans for patients.
- Resolved problems with areas such as communication and billing that could negatively impact services.
- Worked with patients to schedule procedures.
- Sent and handled requests for new medications and medication refills.
- Worked closely with patients to deliver excellent and direct individualized patient care.
- Explained upcoming treatment preparation, instructions and other facts to patients.
- Updated documentation and reports detailing patient activities and care actions.
Education
Associate of Arts - Natural Sciences
Los Angeles Valley College
Valley Glen, CA 08.2015 - 06.2022
Skills
Excellent interpersonal and communication skills
undefinedTimeline
Associate of Arts - Natural Sciences
Los Angeles Valley College
08.2015 - 06.2022
Volunteer
Colfax Charter Elementary
08.2009 - 06.2016
Director of Daily Operations
01.1996 - 02.2000
Periodontal Treatment Coordinator
Periodontal Associates Ltd
05.1995 - 12.1996
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