Nicole Jallah Montoro
Charlotte,NC
Summary
Driven professional wExcelled in critical thinking and compassionate care, consistently enhancing patient satisfaction. Skilled in customer service and risk mitigation, achieving targets while maintaining high safety standards. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Warehouse Associate
1800 Contacts
05.2022 - Current
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
- Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
Produce Clerk
Foodlion Grocery Store
11.2021 - 05.2022
- Enhanced product quality by regularly inspecting, rotating, and culling fresh fruits and vegetables.
- Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
- Maintained a clean and organized produce section by promptly removing damaged or expired items, sanitizing surfaces, and restocking shelves.
- Checked for outdated and overripe grocery items and removed from inventory.
Patient Care Manager
Sunrise Senior Living Facility
11.2020 - 07.2021
- Assisted patients with daily living activities, promoting independence and dignity.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
Education
Bachelor of Science - Health Systems Management
University of North Carolina At Charlotte
Charlotte, NC05.2024
Skills
- Quality Improvement
- Patient Safety
- Critical Thinking
- Decision-Making
- HIPAA Guidelines
- Risk Mitigation
- Customer Service
- Strong Work Ethic
- Compassion and Empathy
Timeline
Warehouse Associate
1800 Contacts
05.2022 - Current
Produce Clerk
Foodlion Grocery Store
11.2021 - 05.2022
Patient Care Manager
Sunrise Senior Living Facility
11.2020 - 07.2021
Bachelor of Science - Health Systems Management
University of North Carolina At Charlotte
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