Nicole Jimenez
West Chester,PA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Varsity Soccer Manager
Washington Township High School Athletics
09.2018 - 01.2021
- Cultivated community and media relations through social media and other communication channels to support program.
- Facilitated pre and post-game activities and assembled post-game interviews.
- Launched banquets, apparel, senior nights.
- Accountable for updating stats books throughout games while keeping a knowledge of the rules and terms of soccer.
- Supported and assisted Coaches and Captains throughout each season.
- Set up audio for on-site filming and became adaptive to camera operations
Waitress
Yianni's Cafe
04.2023 - 08.2023
- Being a native Spanish speaker allowed me to effectively communicate with certain customers
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Was able to speak to customers in an articulate, confident and professional manner..
- Was a liaison/interpreter in situations where english was not the primary language of a customer.
Daycare Teacher
KidAcademy Learning Center
07.2018 - 05.2021
- Implemented daily lesson plans and activities to develop social, emotional and physical skills.
- Maintained active contact with parents and staff to effectively communicate strengths/weaknesses in children.
- Promoted physical, academic, and social development by implementing diverse classroom and outside activities.
- Utilized technology to develop instructional materials and activities for children.
- Promoted and supervised large and small group activities.
- Modeled positive behavior and communication skills for students.
Hostess
Mercato Ristorante And Bar
06.2022 - 04.2023
- Resolved issues in a timely manner to maintain complete customer satisfaction and workforce effectiveness.
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
- Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
- Cross-trained to handle different restaurant roles, including bar, kitchen and to-go stations.
Education
Criminal Justice, Communications
West Chester University of Pennsylvania
West Chester, PA12.2024
Skills
- Bi-lingual in reading, writing and speaking Spanish (native), and English
- Visual and Audio camera (proficient)
- Program development
- Customer Service
- Skilled collaborator
- Effective cross functional communicator
- Solutions oriented professional
- High achiever
- Sports management
Languages
German
Limited Working
Spanish
Native or Bilingual
Timeline
Waitress
Yianni's Cafe
04.2023 - 08.2023
Hostess
Mercato Ristorante And Bar
06.2022 - 04.2023
Varsity Soccer Manager
Washington Township High School Athletics
09.2018 - 01.2021
Daycare Teacher
KidAcademy Learning Center
07.2018 - 05.2021
Criminal Justice, Communications
West Chester University of Pennsylvania
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