Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic

Nicole Jimenez

Brooklyn,USA

Summary

Proven leader and efficient cashier at Fiesta Pop, adept in managing high-volume transactions and providing exceptional customer service. Excelled in a fast-paced environment, demonstrating strong organizational skills and a keen attention to detail. Enhanced customer satisfaction and streamlined operations, showcasing exceptional communication abilities and a commitment to excellence. Results-driven Group Leader known for high productivity and efficient task completion. Specialize in team management, strategic planning, and conflict resolution. Excel in communication, leadership, and problem-solving to achieve project goals and foster a collaborative team environment.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Group Leader

Center For Family Life
Brooklyn, NY
10.2019 - Current
  • Completed rigorous coursework as a Beacon High School major, focusing on a specialized field of study
  • Developed a strong foundation in core subjects such as Math, Science, English, and History, while also exploring advanced topics relevant to my major
  • Engaged in hands-on learning experiences through internships and research projects
  • Collaborated with industry professionals and faculty advisors to gain practical knowledge and apply theoretical concepts to real-world scenarios
  • Developed critical thinking, problem-solving, and teamwork skills
  • Actively participated in various extracurricular activities related to my major, further enriching my educational experience
  • Joined relevant clubs and organizations, attended conferences and seminars, and volunteered for community projects
  • Exhibited leadership skills through organizing events and leading teams

Cashier

Fiesta Pop
Brooklyn, NY
09.2024 - Current
  • Operated cash register efficiently and accurately, and processed payments by cash, check, credit card, gift card, or automatic debit.
  • Counted money in the cash drawer at the beginning of the shift to ensure that amounts were correct and had sufficient change.
  • Issued receipts, refunds, credits or changes due to customers.
  • Answered customer inquiries regarding store policies and procedures.
  • Assisted customers over the phone regarding store operations, product information, and order placement.
  • Maintained cleanliness of the checkout area including countertops, registers, windowsills, and floors.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Organized promotional displays and arranged merchandise on counters or tables to promote sales.
  • Kept records of purchases; maintained an orderly appearance of the checkout area; restocked supplies as needed.
  • Completed additional responsibilities as directed by management.

Education

High School Diploma - Beacon High School major

Beacon High School
522 W 44th St, New York, NY 10036
06-2023

Some College (No Degree) - Nursing

CUNY Lehman College
250 Bedford Park Blvd W, Bronx, NY 10468

Skills

  • Strong organizational and time-management skills
  • Exceptional communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Detail-oriented and able to handle multiple tasks simultaneously
  • Built rapport with children and parents to foster trust and open communication
  • Adapted activities to accommodate varying age groups, and developmental needs
  • Processed currency transactions accurately and efficiently
  • Ensured a safe and positive environment by supervising groups and enforcing rules effectively
  • Operated cash register systems with precision and customer focus
  • Engaged clients to enhance their experience and ensure satisfaction
  • Prepared e-commerce orders promptly for timely delivery
  • Restocked merchandise to maintain an organized and accessible inventory
  • Resolved conflicts professionally to support positive customer relations
  • Provided hospitality and accommodation for a welcoming environment
  • Packaged orders with care to meet quality standards
  • Compiled daily reports to track sales and performance
  • Utilized strong written and verbal communication skills for clear interactions
  • Demonstrated patience, empathy, and enthusiasm in interactions with children
  • Communicated activity plans and daily updates with parents and caregivers

Certification

  • CPR
  • First Aid

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

References

References available upon request.

Timeline

Cashier

Fiesta Pop
09.2024 - Current

Group Leader

Center For Family Life
10.2019 - Current

High School Diploma - Beacon High School major

Beacon High School

Some College (No Degree) - Nursing

CUNY Lehman College

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Nicole Jimenez