Nicole Johnson

• Answered high volume of phone calls and email inquiries.
• Processed travel expenses and reimbursements for executive team and senior management group.
• Organized and coordinated conferences and monthly meetings.
• Supported business and hospitality needs of corporate partners and staff during meetings and company events.
• Handled confidential and sensitive information with discretion and tact.
• Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
• Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
• Streamlined operations and prioritized tasks, allowing senior staff to increase productivity.
• Coordinated events and worked on ad hoc projects.

• Provided operational support and oversaw the contracts of the residential Communities Department of Cox Communications. This involved processing contracts, bulk contract billing, and providing guidance on improving efficiencies.

• Developed and maintained strong working relationships with professionals within assigned territory.
• Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.

Developed and implemented new retail program to engage independent resellers to promote and sell Cox services. Responsible for all aspects of event planning to introduce new products to the market.