Nicole Johnson

• Provided accurate change for cash transactions using a cash register system.
• Checked back with customers throughout meal service to ensure satisfaction.
• Organized take-out orders efficiently according to customer requests.

Took and delivered orders promptly. In customer service.

• Developed positive relationships with customers through friendly interactions.
• Answered customer inquiries via phone, email, and chat.
• Conducted regular follow-up calls with customers after resolving their issues.

Pet adoption

• Greeted guests warmly upon arrival and checked them into their rooms.
• Managed phone calls, responding to inquiries and directing them appropriately.
• Coordinated room bookings using hotel management software for optimal occupancy.
• Performed data entry into computer systems to maintain accurate records of customer information.

• Performed data entry into computer systems; ensured accuracy of all entered information.
• Provided assistance with onboarding new employees by preparing orientation materials.
• Prepared documents such as memos, letters, reports, spreadsheets and presentations using Microsoft Office applications.