NICOLE JOHNSON
Mesa,AZ
Summary
Experienced administrative and property management professional with a strong background in office operations, leasing, customer service, and team supervision. Proven ability to manage deadlines, maintain accurate documentation, resolve tenant concerns, and support efficient business operations. Highly organized, dependable, and proficient in Microsoft Office.
Overview
27
27
years of professional experience
Work History
Store Associate I
Albertsons Grocery
Joliet, IL
01.2022 - Current
- Deliver high-level customer service in a fast-paced retail environment.
- Support checkout operations, inventory control, and daily store functions.
- Maintain compliance with company procedures and ensure transaction accuracy.
Secretary's Assistant (Temporary Assignment)
Express Employment Professionals
Tempe, AZ
02.2026 - 07.2026
- Manage incoming calls and emails with prompt, professional communication.
- Resolve resident concerns and provide effective customer service solutions.
- Track deadlines and coordinate scheduling for supervisors and team members.
- Review documents for accuracy and prepare reports and correspondence using Microsoft Office.
- Maintain organized records and support daily office operations.
- Placed by Express Employment Professionals | Avana Apartments
Property Manager / Leasing Agent
VAS Property Management
Tempe, Arizona
06.2017 - 04.2019
- Managed rent collection, lease agreements, renewals, and application approvals.
- Coordinated maintenance schedules and monitored work order completion.
- Conducted inspections and oversaw renovations to maintain property standards.
- Negotiated vendor contracts and identified cost-saving opportunities.
- Supervised on-site staff and resolved tenant and compliance issues.
Assistant Manager
The Knolls Condominium Association
Willowbrook, IL
09.1999 - 03.2008
- Streamlined processes to enhance team productivity and operational efficiency.
- Supervised staff, trained team members, and monitored performance to enhance effectiveness.
- Resolved issues through independent judgment, ensuring achievement of performance goals.
Education
Hinsdale Central
Hinsdale , ILSkills
- Customer service orientation
- Cash handling
- Time management
- Disciplined and organized
- Good team leader
- Team collaboration
- Active listening
- Problem-solving techniques
- Microsoft Office
- Communication skills
- Customer patience
VOLUNTEER EXPERIENCE
- Rotten Rottie Rescue, Administrative Volunteer, Gilbert, AZ, Create and maintain detailed animal profiles and records., Manage medical and behavioral documentation., Review adoption and foster applications to support placement decisions.
- Feed My Starving Children, Volunteer, Aurora, IL, Assisted in packing nutritious meals and lunches for children in need through organized volunteer events.
- Downers Grove Humane Society, Volunteer, Downers Grove, IL, Assisted with animal care, record-keeping, and community outreach.
Timeline
Secretary's Assistant (Temporary Assignment)
Express Employment Professionals
02.2026 - 07.2026
Store Associate I
Albertsons Grocery
01.2022 - Current
Property Manager / Leasing Agent
VAS Property Management
06.2017 - 04.2019
Assistant Manager
The Knolls Condominium Association
09.1999 - 03.2008
Hinsdale Central