Nicole Johnston
Webster
Summary
Experienced Patient Care Technician recognized for exceptional task efficiency and compassionate patient interactions. Demonstrates professionalism in all interactions with patients, families, and healthcare teams. Excels in dynamic settings, leveraging strong interpersonal skills to enhance team collaboration.
Overview
5
5
years of professional experience
Work History
Patient Care Technician
Highland Hospital
Rochester
06.2024 - Current
- Vital signs.
- Hygiene care.
- Empty Foley bags, drains, ostomies, urinals, and nephrostomy bags.
- Perform EKGs.
- Phlebemoty
- Check and changes.
- Documentation: I&Os, mobility assistance.
- Assist with feeding, as needed.
- Collect urine and stool specimens as ordered.
- Trained in using transferring equipment: hoyer lift, stand aid, gait belt, slide
Hostess, Busser, Server, Expo
Cobblestone On Main
Webster
05.2021 - Current
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Developed and maintained up-to-date knowledge of menu items and daily specials to accurately respond to customer queries.
Education
High School Diploma -
Webster Schroeder High School
Webster, NY06.2023
Some College (No Degree) - Health Studies
Finger Lakes Community College
Canandaigua, NYSkills
- Skilled in patient monitoring, vital signs measurement, and post-operative care Excel in communication, empathy, and teamwork, ensuring optimal patient care and support
Timeline
Patient Care Technician
Highland Hospital
06.2024 - Current
Hostess, Busser, Server, Expo
Cobblestone On Main
05.2021 - Current
High School Diploma -
Webster Schroeder High School
Some College (No Degree) - Health Studies
Finger Lakes Community College