Nicole Kaleyta
Midway,USA
Summary
Dedicated professional with solid background in high-volume office environments focused on delivering exceptional clerical and operational support for professionals. Well-versed in managing office supplies, paperwork and project needs.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Pet Sitter/Dog Walker
Fur-Get Me Not
Arlington, VA
10.2024 - 07.2025
- Provided reliable and compassionate care for dogs of various breeds, sizes, and temperaments during daily walks and pet sitting assignments
- Ensured the safety and well-being of dogs by adhering to leash laws, traffic regulations, and following owner requests regarding feeding schedules, medication administration, and exercise routines
- Demonstrated flexibility in accommodating last-minute requests for additional walks or pet sitting services from clients with busy schedules or unexpected events
- Scheduled appointments efficiently using calendar tools to manage availability effectively while minimizing conflicts between clients requested time slots
Medical Receptionist
Elite Dermatology and Esthetics
Vienna, VA
12.2024 - 05.2025
- Managed front desk operations, including greeting patients, scheduling appointments, and answering phone calls
- Verified patient insurance information and collected co-pays and payments for services rendered
- Maintained electronic medical records (EMR) by updating patient demographics and medical history
- Effectively communicated with healthcare provider ensuring timely assistance with patients questions
- Assisted in the coordination of patient referrals to other healthcare facilities or specialists
- Responded promptly to patient inquiries regarding appointment availability, clinic hours, and general inquiries about services provided
- Ensured waiting area cleanliness by organizing magazines, sanitizing surfaces regularly, and restocking supplies as needed
- Collaborated with medical billing department to resolve any issues related to insurance claims or billing
- Coordinated pharmaceutical luncheons with the provider and sales representatives
- Assisted clinical staff with cleaning and stocking patient rooms
Housekeeping Inspector
Tybee Vacation Rentals
Tybee Island, GA
04.2022 - 04.2023
- Responsible for daily arrivals and departures inspections.
- Walked properties to ensure that the housekeeping staff cleaned to company standards.
- Recorded information left from the guest and owner complaints or comments.
- Conducted detailed building structure inspections to identify potential risks.
- Created work orders for maintenance issues found.
- Kept properties supplied, rooms organized, inventoried and stocked.
- Prepared welcome bags for guests daily.
Medical Receptionist
Forefront Dermatology
Green Bay, WI
04.2015 - 09.2021
- Acquired knowledge on how to use multi-lined phone systems.
- Scanned patient records and referrals into their electronic health record.
- Scheduled pharmaceutical meetings and maintain the doctors' schedules.
- Balanced deposits and credit card payments each day.
- Assisted patients in filling out check-in and payment paperwork.
- Took copayments and compiled daily financial records.
- Reviewed and corrected claim errors to facilitate smooth processing.
- Verified insurance eligibility and coverage for patients.
- Handled customer service inquiries in person, via telephone and through email.
- This position eventually turned into remote work from May 2021 to September 2021.
Animal Caretaker
Paws and Play
Columbus, GA
05.2020 - 05.2021
- Ensured that all the dogs were properly bathed, groomed, fed and exercised.
- Minimized dog injury risk by monitoring behaviors and eliminating safety hazards.
- Administered medications to the dogs and documented changes in condition.
- Acquiring knowledge on how to properly use E collars.
- Followed protocol and maintained cleanliness throughout the facility.
- Supervised play areas to ensure pet safety.
- Prepared special diets for animals to accommodate specific health conditions and species-specific needs.
Education
Small Business - Online Course
Community College of Baltimore County
09.2024
Medical Office Assistant - Technical Degree
Fox Valley Technical College
Appleton, WIHigh school diploma or GED -
Lanesville Jr-Sr High School
Skills
- Electronic record maintenance
- Time management
- Client interaction via phone calls
- Client email correspondence
- Attention to detail
- Computer operation
- Microsoft Word
- Google Calendar
- Schedule coordination
- Call center agent experience
- Client onboarding
- Administrative experience within healthcare
- CRM system proficiency
- Live chat
- Microsoft Office
- Customer communication
- Organizational skills
Certification
Microsoft Office Specialist
Timeline
Medical Receptionist
Elite Dermatology and Esthetics
12.2024 - 05.2025
Pet Sitter/Dog Walker
Fur-Get Me Not
10.2024 - 07.2025
Housekeeping Inspector
Tybee Vacation Rentals
04.2022 - 04.2023
Animal Caretaker
Paws and Play
05.2020 - 05.2021
Medical Receptionist
Forefront Dermatology
04.2015 - 09.2021
Small Business - Online Course
Community College of Baltimore County
Medical Office Assistant - Technical Degree
Fox Valley Technical College
High school diploma or GED -
Lanesville Jr-Sr High School