Results-driven professional with a solid background in account management and a proven track record of delivering exceptional customer experiences. Offering 11 years of experience in the logistics and warehousing industry, effectively managing a diverse portfolio of high-profile clients. Adept at building and nurturing strong client relationships through proactive communication, efficient problem-solving, and a customer-centric approach. Skilled in coordinating cross-functional teams to ensure seamless order fulfillment, inventory management, and timely delivery. In addition, a seasoned writer and blogger with 6 years of experience, leveraging social media platforms and content promotion strategies to engage audiences, drive traffic, and foster brand collaborations. Demonstrated expertise in social media management, SEO, and data analysis to optimize performance and enhance user experience. Committed to delivering customer success by exceeding expectations, driving client satisfaction, and achieving business goals.
Client Relationship Management
Communication and Interpersonal Skills
Problem-Solving and Conflict Resolution
Prioritization and Time Management
Data Analysis and Reporting
Social Media Management
Content Creation (Writing, Photography)
SEO (Search Engine Optimization)
Content Promotion and Distribution
Creativity and Innovation in Content Development