Nicole Kaye

• Daily management of Diagnostics & Genomics production for multiple Labs using Process Orders in SAP
• Ensure uninterrupted manufacturing operations and cold chain workflow
• Manage complex, multi-level products ensuring the minimum amount of scrap/excess (financial impact) while producing the maximum shelf life
• Optimize the balance between customer delivery requirements and manage inventory levels across WW logistics centers based on supply & demand
• Experience with Forecasting module in SAP
• Monthly S&OP meetings
• Support changes in BOM, raw material inventory and supply control
• Make recommendations for adjusting production and packing capacities and improving their efficiency flow
• Worked fully remote 4 years.

• Ensure strategic direction is aligned for PL BZ and PL AZ
• Recommend and implement improvements to MRP parameters and end-to-end supply chain
• Mentor new PL BZ Planner on NPI (new product introductions) and serve as PL AZ local contact for ATS Planning Team (Shanghai)
• Launch Solutions Business project to improve ATP, LIFR, CRDD for the Specials Instrument Business
• Optimize the balance between customer delivery requirements and inventory levels
• Make recommendations for increasing capacity, improving efficiency and waste reduction
• TRIO Refresh Project Member FY’16-FY’17.

• Plan and coordinate end-to-end supply chain
• Develop production schedules, shipment goals and revenue goals
• Conduct continuous review of production schedules, establish priorities and revise the schedule according to changes in demand requirements; priorities; and availability of manpower, materials and equipment
• Optimize the balance between customer delivery requirements and inventory levels
• Make recommendations for increasing capacity, improving efficiency and waste reduction
• SAP APO Demand Planning, SAP R3 (Master Data, MRP - Material Requirements Planning)
• Act upon Engineering Change Orders (ECO), set up Bill of Materials (BOMs)
• Set up, monitor and manage Kanban levels and/or Left to Deliver reporting
• Manage, plan and control JIT production, Make-to-order (MTO) and Make-to-stock (MTS) production of over 1000 unique part numbers (instrumentation and support parts) in 5 main Worldwide Logistics Centers
• Create and release Purchase Orders, manage safety stock, monitor shortage, Excess & obsolescence reports
• Organize Sales & Operations Plan (S&OP) - monthly Revenue and Production Meetings with high level management teams utilizing influence and negotiation skills
• Present data in PowerPoint and Excel
• Responsible for managing and shipping > $20M revenue monthly
• Successfully introduced multiple new instruments (NPI projects), including ramp up & ramp down planning
• Rolled from A to B products 5 times, Brand New Introductions 4 times, Added options and upgrades
• Traveled to China, Spain and California to work on WW projects, including new product introductions, product acquisitions from other companies and Agilent-wide web application implementations (TRIO)
• Trained 200+ Controllers (buyers/planners) on a new web application and wrote documentation.

• Processed Purchase Orders in SAP for instruments, software, microarrays, consumables, etc
• Acted as the Team Lead and first point of contact on escalations for Canadian and Life Sciences accounts
• Solved complex problems for internal and external customers and sales representatives in the US and Canada (French spoken and written daily) through phone, e-mail, mail and fax
• Resolved customer complaints regarding invoices, shipment delays, pricing discrepancies, returns, and taxes
• Performed process improvements including helping devise an E-Business solution, emerging markets development in genomics and created an Order Confirmation format for 100+ sales representatives
• Trained and mentored employees for new Business Center opened in India in 2006
• Successfully managed the order entry process for Silicon Genetics and Scientific Software acquisitions and integrated their processes into our Business Center SOX Audit requirements
• Served as the Americas (Field Org) Team Lead for Velocity 11, Stratagene, Colloidal and Till acquisitions.

Founded Nicole Royer Art, a sole proprietorship business which markets and sells original paintings, prints, painted purses and hand-made Jewelry. Organize gallery and show exhibitions. Working with Art Storefronts to bring awareness to my Brand through digital marketing.