Nicole Kealey, CMA
Burnsville,MN
Summary
Highly motivated and committed Certified Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
5
5
years of professional experience
Work History
Medical Biller and Coder/CMA
Interstate Chiropractic
10.2022 - Current
- Analyzed complex Explanation of Benefits forms to verify correct billing of insurance carriers.
- Generated reports and analyzed trends to maximize reimbursement and reduce claim denials.
- Prevented financial delinquencies by working closely with managers to resolve billing issues before becoming unmanageable.
- Maintained accuracy, completeness, and security for medical records and health information.
- Processed insurance company denials by auditing patient files, researching procedures, and diagnostic codes to determine proper reimbursement.
- Applied official coding conventions and rules from American Medical Association and Centers for Medicare and Medicaid Services to assign diagnostic codes.
CMA Program and Practicum
John Haugen Ob/gyn
08.2023 - 10.2023
- Checked vital signs on daily basis and contacted supervisor regarding patient health concerns or behavioral changes.
- Obtained client medical history, medication information, symptoms, and allergies.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Prepared lab specimens for diagnostic evaluation.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
Patient Care Coordinator/Clinical Assistant
One Agora Integrative Health
12.2021 - 06.2022
- Acted as main point of contact for patients, doctors, and hospital staff by closely reviewing medical charts and maintaining high levels of communication.
- Worked closely with patients to deliver excellent and direct individualized patient care.
- Maintained confidentiality of patient data and condition to safeguard health information.
- Updated documentation and reports detailing patient activities, care actions and hospital determinations.
- Managed prescriptions by sending electronic requests for new medications and refills.
- Worked with patients to ascertain issues and make referrals to appropriate specialists.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
- Completed clinical procedures and gathered patient data for interpretation by physician.
Scheduling Administrator
The Geneva Suites
03.2021 - 12.2021
- Managed agendas and calendars, boosting productivity and improving organizational initiatives.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and resident demands.
- Delivered feedback to decision-makers regarding employee performance and training needs.
- Established and updated work schedules to account for changing staff levels and expected workloads.
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
- Scheduled procedures, surgeries and doctor appointments for average of 10 patients per daily.
Medical Receptionist
Midwest Ear, Nose & Throat Specialists
12.2018 - 07.2020
- Optimizing clinic workflow by providing support system for both doctors and nurses in clinic.
- Managing patient flow, scheduling follow up appointments and multiple physicians schedules.
- Assisting patients with billing information, statements and insurance issues or errors in professional and HIPAA compliant manner.
- Collecting copays and past due payments on accounts.
- Efficient in managing patient medical records, medical billing and financial information.
- Experienced with EHR and EMR programs.
Education
Associates - Liberal Arts And Sciences
Inver Hills Community College
Inver Grove Heights, MNAssociate of Arts - Psychology
University of Minnesota - Duluth
Duluth, MNAssociate of Applied Science - Medical Assisting
Dakota County Technical College
Rosemount, MN05.2023
Certified Medical Assistant - Medical Assisting
Dakota County Technical College
Rosemount, MN05.2023
Skills
- Medical Terminology
- Exam Room Preparation
- Insurance Eligibility, Verification and Claims
- Completing insurance forms and prior authorizations
- Monitoring patient progress and chronic disease management
- Experienced in EHR/EMR (Epic, Allscripts, AllMeds, ModMed, Cerbo, Medisoft)
- Hospital inpatient and outpatient records
- ICD-10 (International Classification of Disease Systems) and CPT codes knowledge
References
1. Cathy Moore, PA-C- One Agora Integrative Health - Bloomington
- Physician's Assistant specializing in Lyme disease, mold toxicity, autoimmune diseases, and
- Office Phone: (952) 681-2157
- Cell Phone: (763) 301-3732
- Email: info@oneagorahealth.com
2. Victor Stuart Cox, MD - Provider, MD - Midwest Ear, Nose and Throat Specialists - Eagan, Woodbury and Vadnais Heights
- Office Phone : 651-702-0750
- Direct Cell: 651-269-4455 (Primary Nurse, Lauren Johnson, RN)
- Email: vscox@mwent.net
4. Scott Hemenway, CEO & Saadia Angell, RN, DON (Director of Nursing) - The Geneva Suites - Bloomington (Main Office)
- Office Phone: (612) 208-8888
- Office Email: info@thegenevasuites.com
- Scott H., CEO Phone (Cell):
- Saadia Angell, RN Phone (Cell): (612) 532-6966
Timeline
CMA Program and Practicum
John Haugen Ob/gyn
08.2023 - 10.2023
Medical Biller and Coder/CMA
Interstate Chiropractic
10.2022 - Current
Patient Care Coordinator/Clinical Assistant
One Agora Integrative Health
12.2021 - 06.2022
Scheduling Administrator
The Geneva Suites
03.2021 - 12.2021
Medical Receptionist
Midwest Ear, Nose & Throat Specialists
12.2018 - 07.2020
Associates - Liberal Arts And Sciences
Inver Hills Community College
Associate of Arts - Psychology
University of Minnesota - Duluth
Associate of Applied Science - Medical Assisting
Dakota County Technical College
Certified Medical Assistant - Medical Assisting
Dakota County Technical College