Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Nicole Kelbey

Saint Charles

Summary

Highly observant and vigilant with experience in monitoring various environments. Possess strong analytical skills, adept at identifying irregularities, and able to act promptly during emergency situations. Known for maintaining safety standards and ensuring compliance with set protocols. Successfully ensured smooth operations in past roles by enforcing rules and regulations effectively.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Monitor/Paraprofessional

Big Rock Elementary
Chesaning
12.2024 - Current
  • Supervised student behavior during recess and lunchtime activities.
  • Collaborated with staff to develop strategies for improving student behavior.
  • Implemented school policies to promote a positive learning atmosphere.
  • Managed the daily operations of monitors and ensured proper functioning.
  • Maintained database and regular logs of daily monitoring activities.
  • Monitored the performance of systems and identified issues for resolution.

Direct Support Professional

ResCare Premier
Chesaning
06.2018 - 12.2024
  • Developed and implemented individualized support plans for clients.
  • Facilitated communication between clients, families, and healthcare providers.
  • Trained new staff on best practices for client support and safety protocols.
  • Monitored client behavior and reported changes to the care team.
  • Maintained accurate documentation of client progress and incidents as required.
  • Used approved crisis intervention techniques in emergency situations.
  • Developed relationships with families of those receiving services to ensure continuity of care.
  • Leveraged database management system to track and report service hours, details of activities and progress on goals.
  • Maintained detailed records of services performed on clients.
  • Contacted medical providers on behalf of clients to follow up on appointments.

Cosmetologist

Great Clips
Clio
05.2016 - 06.2018
  • Provided personalized hair and skincare consultations to clients.
  • Assisted in training new team members on salon procedures and techniques.
  • Developed strong client relationships through exceptional customer service skills.
  • Stayed updated on industry trends and new techniques through ongoing education.
  • Engaged positively with clients to deliver memorable customer experiences that resulted in repeat business.
  • Managed appointments through scheduling software program.
  • Assisted with basic bookkeeping, filing and maintaining clients' records.

Education

Bachelor of Arts - Elementary Education

Western Governors University
Salt Lake City, UT
08-2027

Cosmetology License - Cosmetology

Mane Steet of Hair Design
Owosso
05-2016

High School Diploma -

Chesaning Union High School
Chesaning, MI
05-2016

Skills

  • Customer service
  • Crisis intervention
  • Communication skills
  • Team collaboration
  • Individualized support
  • Record keeping
  • Conflict resolution

Certification

  • Cosmetology License, May 2016
  • Technical Support Fundamentals certificate, October 2023

Timeline

Monitor/Paraprofessional

Big Rock Elementary
12.2024 - Current

Direct Support Professional

ResCare Premier
06.2018 - 12.2024

Cosmetologist

Great Clips
05.2016 - 06.2018

Bachelor of Arts - Elementary Education

Western Governors University

Cosmetology License - Cosmetology

Mane Steet of Hair Design

High School Diploma -

Chesaning Union High School

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