Nicole Keller
Spearfish,SD
Summary
Dedicated to efficiently organizing and directing dining services at higher education facilities. Familiar with applicable standards and regulations for food services. Quality-driven, attentive and focused on maximizing team performance, food quality and work efficiency. Organized, dependable and successful at managing multiple priorities with a positive attitude with willingness to take on added responsibilities to meet team goals with over 12 years of experience.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Asst. Director of Dining Services
Aladdin
Spearfish, SD
07.2021 - Current
- Hired, trained and directed a team of dining services professionals.
- Monitored food production and corrected issues in preparation, portioning or other areas.
- Kept inventory levels in line with expected demands.
- Maintained exceptional standards of safety and sanitation in all areas.
- Motivated staff to perform at peak efficiency and quality.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Oversaw food preparation and monitored safety protocols.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Purchased food and cultivated strong vendor relationships.
- Maximized quality assurance by completing frequent line checks.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Verified prepared food met standards for quality and quantity before serving to customers.
Asst. Director of Dining Services
A'viands
Spearfish, SD
08.2009 - 06.2021
- Hired, trained and directed a team of dining services professionals.
- Monitored food production and corrected issues in preparation, portioning or other areas.
- Kept inventory levels in line with expected demands.
- Maintained exceptional standards of safety and sanitation in all areas.
- Motivated staff to perform at peak efficiency and quality.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Purchased food and cultivated strong vendor relationships.
- Maximized quality assurance by completing frequent line checks.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Oversaw food preparation and monitored safety protocols.
Education
GED -
Black Hills Education Connection
Spearfish, SDSkills
- Quality Assurance
- Managing Deliveries
- Delegating Assignments and Tasks
- Relationship Building
- Inventory Management
- Monitoring Food Preparation
- Supply Ordering and Management
- Menu Pricing and Writing
- Health Code Compliance
- Developing Special Dishes and Recipes
- Critical Thinking
- Team Leadership
- Collaboration and Teamwork
- Time Management
- Work Planning and Prioritizing
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Collaborated with team in the development of a local version of "Chopped"
- Supervised team of 18 staff members.
Certification
- Certified ServSafe Instructor, ServSafe - 1/10/2022 - 1/10/2025
- Certified ServSafe Examination Proctor, ServSafe - 1/10/2022 - 1/10/2025
- ServSafe Certification, ServSafe - 1/8/2019 - 1/8/2024
Timeline
Asst. Director of Dining Services
Aladdin
07.2021 - Current
Asst. Director of Dining Services
A'viands
08.2009 - 06.2021
GED -
Black Hills Education Connection