Nicole Kiefer
Hamilton,NJ
Summary
Compassionate Social Worker with 2 years of experience providing social services to groups of people to aid with life challenges. Well-versed in assessing youth strengths, building trust, advocating for youth services, and building skills to decrease recidivism. Respectful and motivated professional with a drive to continue gaining experience and skills, while gaining leadership insight to better our youth and communities.
Overview
7
7
years of professional experience
Work History
Social Worker
Juvenile Justice Commission
Monroe Township, NJ
05.2022 - Current
- Facilitated individual counseling sessions with youth to solve problems, set and achieve goals, improve communication skills and build trust.
- Collaborated with multiple teams/organizations/families to assist youth with services.
- Completed intake assessments and expectations with youth and drafted community re-entry plans.
- Counseled and prepared youth for transition to independent living.
- Maintained youth records and wrote detailed reports.
Mental Health Intern
Millhill Child & Family Development
Trenton, NJ
08.2021 - 08.2022
- Maintained confidentiality of records relating to clients' treatment.
- Guided clients in developing skills or strategies for dealing with problems.
- Assisted individuals with stress management, self-esteem and issues associated with emotional and mental health.
- Collaborated with mental health professionals and other staff members to perform clinical assessments or develop treatment plans.
- Developed and implemented treatment plans based on clinical experience and knowledge.
LASIK Coordinator
Lasik Plus Vision Center
Edison, NJ
08.2019 - 03.2020
- Communicated with patients with compassion while keeping medical information private.
- Explained policies, procedures and services to patients.
- Engaged positively with clients to deliver memorable customer experiences that resulted in repeat business.
- Backed up reception desk by answering phones, scheduling appointments and processing payments.
Independent Contractor
Kaleidoscope Family Solutions
West Windsor, NJ
01.2019 - 07.2019
- Worked with community resources to engage youth in pro-social activities and help families access services.
- Established behavioral modification goals and assessed progress toward goals.
- Maintained confidentiality through stringent handling of charts and data.
Server
Wildflowers Too
Yardville, NJ
07.2017 - 07.2019
- Provided exceptional service to high volume of daily customers.
- Greeted customers, answered questions and recommended specials to increase profits.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Trained new employees on restaurant procedures and plating techniques.
Education
Master of Arts - Social Work
Fordham University
The Bronx, NY08.2022
Skills
- Individual Counseling
- Case Management
- Cultural Competency
- Family Case Management
- Discharge Planning
- Problem-Solving
- Goal Setting
- Teamwork and Collaboration
Additional Information
Sigma Delta Phi Sorority - President/Historian/New Member Educator
- Oversee functions and processes of entire organization
- Coordinate with University to ensure policies and procedures are enforced
- Create various formats to enhance morale within organization
- Lead philanthropic events that increase funds
- Educate and mentor new and old members on important information, history and systems
Timeline
Social Worker
Juvenile Justice Commission
05.2022 - Current
Mental Health Intern
Millhill Child & Family Development
08.2021 - 08.2022
LASIK Coordinator
Lasik Plus Vision Center
08.2019 - 03.2020
Independent Contractor
Kaleidoscope Family Solutions
01.2019 - 07.2019
Server
Wildflowers Too
07.2017 - 07.2019
Master of Arts - Social Work
Fordham University
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