Motivated sales professional with 4 years of experience in the automotive industry, supporting major OEMs (GM, Hyundai, Kia). Skilled in customer relationship management, understanding client needs, and delivering results through effective communication and strong time management.
Hi, I’m
NICOLE KIM
Clinton Township,MI
Summary
Overview
4
years of professional experience
Work History
LG Electronics Vehicle Component Solutions
Sales Specialist (Account Coordinator)
01.2024 - Current
Job overview
- Act as the key liaison between LG and major OEM clients (e.g., General Motors), managing day-to-day account activities and ensuring client satisfaction throughout the product lifecycle.
- Manage sales, purchase orders, and invoicing using LG’s internal ERP system, aligning with program schedules and coordinating with global teams (Vietnam plant, Korea HQ) for timely delivery.
- Own and develop client relationships, leading regular communications, including Quarterly Business Reviews (QBRs), technical demo sessions, and project status meetings with stakeholders.
- Generate sales forecasts, demand waterfall reports, and supply planning updates in collaboration with cross-functional teams (Accounting, PM, SCM, and S&OP).
- Support pricing negotiations, contract updates, and new business proposals by providing timely data and insights to both internal leadership and external partners.
- Supported sales account managers in maintaining strong relationships with General Motors by coordinating meetings, managing project documentation, and tracking open issues.
- Collaborated with engineering and program management teams to ensure timely resolution of client-reported concerns, reinforcing account retention and satisfaction.
- Assisted in preparing sales performance reports, tracking KPIs, and updating CRM tools with customer interactions, quote status, and product launch milestones.
- Helped align internal product development schedules with customer expectations by coordinating weekly calls and distributing updated timelines and deliverables.
Mobis Technical Center of America
Telematics Quality Assurance Engineer
10.2021 - 01.2024
Job overview
- Conducted validation and in-depth analysis of CCS(Connected Car Services) telematics features using Logfiler and Vector CANoe simulators on General, HEV, PHEV and EV models of Hyundai, Kia for the North American market(USA,Canada).
- Partnered with development teams via Jira to track and resolve issues, supporting product quality goals and ensuring timely launch readiness.
- Demonstrated technical expertise by continuously learning about new telematics feature specifications, CAN network protocols and HMI specifications through Confluence, ensuring up-to-date knowledge of evolving technologies.
Education
Dongguk UniversitySeoul, South Korea
Bachelor's degree from Business Administration
08-2015
University Overview
Skills
- Contract Management
- Negotiation
- Cost Optimization
- Presentation
- ERP System
- SAP
- MS Office Suite
LANGUAGE
Korean (Native)
English (Fluent)
Timeline
Sales Specialist (Account Coordinator)
LG Electronics Vehicle Component Solutions
01.2024 - Current
Telematics Quality Assurance Engineer
Mobis Technical Center of America
10.2021 - 01.2024
Dongguk University
Bachelor's degree from Business Administration