Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
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NICOLE KINGSLEY

Griswold

Summary

Patient Care Technician with over 8 years of experience in healthcare support, specializing in medical records management, team leadership, and patient care. Demonstrates proficiency in monitoring vital signs, laboratory testing, and adhering to COVID-19 protocols, ensuring optimal care delivery and patient safety. Committed to improving healthcare outcomes through systematic data management and effective collaboration with healthcare teams.

Accomplished EKG Technician with four years of experience in emergency patient care. Hands-on experience with technical troubleshooting and accurate diagnostic results. Continually maintained positive attitude in emergent, stressful situations.

Overview

11
11
years of professional experience

Work History

Telemetry Monitor Technician

Hartford Healthcare
03.2025 - Current


  • Monitored patient activity during stress test to record data.
  • Adhered to cleaning protocol for EKG machine, Holter cables and accessories to provide safe environment.
  • Scheduled patients for testing and conducted follow up calls to confirm and answer questions.
  • Communicated with healthcare workers and physicians concerning test results.
  • Employed specialized procedural knowledge and equipment to test and document patient cardiac activity.
  • Contributed to diagnosis of pulmonary disorders by evaluating patient pulmonary systems using spirometers and other respiratory testing equipment.
  • Maintained and adjusted cardiology and pulmonary equipment.
  • Tracked findings of procedures such as EKGs using manual and automated recording devices.
  • Supported healthcare team by maintaining responsibility for electrocardiogram monitoring, defibrillation and cardio rehabilitation training.
  • Documented vascular data such as edema, oxygen saturation, and blood pressure to contribute to accurate diagnoses.

Patient Care Tech

The Little Clinic
07.2022 - 03.2025
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Maintained clean and safe environment to promote patient safety and comfort.
  • Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
  • Prevented cross-contamination by cleaning and sterilizing equipment.
  • Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
  • Upheld infection control and prevention policies across different patient-facing areas.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Documented patient information and care activities in electronic health record.
  • Followed directions of licensed nurses to administer medications and treatments.
  • Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.

Patient Care Tech

Kettering Hospital
06.2022 - 08.2022
  • Monitor vital signs, blood pressure, pain levels, and reactions to treatment and therapy, identify findings, and provide reports to nursing team members
  • Gather patient samples for laboratory testing, organize and label specimens, and ensure compliance with lab safety protocols

Sales Lead

American Eagle
05.2017 - 05.2022
  • Establish positive rapport with customers to determine needs and sell high-quality furniture
  • Use skills in upselling to regularly exceed sales targets
  • Display merchandise to create a visually appealing sales floor that encourages customers to purchase accessories in addition to large furniture items
  • Maintained high customer service standards in high-volume, fast-paced environments
  • Worked as part of team to ensure orders were delivered accurately and efficiently
  • Used point-of-sale machines to process payments at tables and cash registers
  • Build rapport with customers to recommend latest items and encourage customers to make regular visits and purchases
  • Supported customers by offering advice, recommending tools, and upselling additional products
  • Assisted sales team by operating cash registers, tidying sales floor, and managing stock, when required
  • Restocked shelves, prepared for sales, and organized sales floor
  • Kept up to date on fashions and upcoming trends
  • Provide support to customers, field inquiries to identify ideal fashion products, and provide recommendations based on customer needs
  • Maintained order of shelves and products
  • Accurately and efficiently operated point-of-sale systems
  • Assist an average of 50 customers per day
  • Aided customers in finding the best clothing options
  • Helped book installation and delivery teams for customers

Warehouse Staff

Meijer Distribution
12.2021 - 03.2022
  • Consistently lifted materials weighing as much as [Number] pounds.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Assisted in receiving, stocking and distribution of merchandise.
  • Operated moving truck safely to deliver items to destination without nicks or scratches.
  • Surrounded items in cling film, padded blankets, and tape to protect from damage.
  • Maintained clean, orderly work environment free of hazards.
  • Assembled pallets and crates for secure transportation of materials.
  • Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
  • Shipped material and performed boxing, packing, labeling, and preparation of related documents.
  • Drove forklifts, pallet jacks and other equipment to move materials.
  • Verified documentation and condition of freight to assure quality standards were achieved.
  • Streamlined material delivery processes which increased efficiency and reduced downtime.
  • Operated equipment while observing standard safety procedures.
  • Verified quantity and description of materials received by checking merchandise against packing list.

Assistant Manager

Speedway
02.2021 - 12.2021
  • Supervise a team of 2 to 4 workers
  • Made the schedule for a team of ten people balancing their request for time off to make sure there was a full set of people on every shift
  • Count register drawers and prepare daily bank deposits
  • Address and resolve various customer questions and concerns
  • Set up promotional displays and restock products
  • Gained solid foundation in customer service, team collaboration, and task prioritization
  • Hire and train a team of sales representatives
  • Ensure customers are satisfied with the level of service offered
  • Monitor sales representatives' adherence to company policies and protocols
  • Set and execute strategies to grow sales
  • Oversaw daily business operations on the sales floor
  • Promoted customer loyalty and grew sales by providing friendly, knowledgeable service

Home Maker

Companion and Homemakers
06.2018 - 02.2020
  • Provided personalized home care services, ensuring client comfort and safety while maintaining detailed daily activity logs and coordinating with healthcare teams
  • Managed medication schedules, nutritional plans, and household operations while developing strong relationships with clients and their families
  • Created and implemented customized care routines, adapting to diverse client needs while maintaining professional communication with medical staff
  • Streamlined daily care procedures and household management, ensuring optimal client comfort while meeting all established care objectives
  • Monitored and documented client health changes, maintaining accurate records while effectively responding to emergency situations
  • Coordinated comprehensive home care services, fostering client independence while maintaining meticulous health records and implementing personalized wellness programs

Farm Hand

Preston Farms
08.2014 - 12.2018
  • Milked cows efficiently, ensuring herd health and productivity.
  • Managed cash transactions for corn maze, enhancing customer experience.
  • Developed strong teamwork and communication skills on the farm.
  • Resolved cash discrepancies swiftly, maintaining financial accuracy.
  • Contributed to farm operations, supporting overall business success.

Farm Hand

Holmberg Orchards
07.2016 - 01.2017
  • Guided visitors to apple picking areas, enhancing their experience and orchard familiarity.
  • Streamlined fruit collection processes, reduced waste through careful handling, and enhanced overall orchard productivity
  • Worked seamlessly with harvest team to coordinate daily operations, ensuring timely completion of crucial agricultural tasks
  • Implemented advanced fruit sorting protocols and quality control measures, minimizing product loss while maintaining premium produce standards
  • Optimized harvest scheduling through systematic field assessments, ensuring optimal fruit maturity and market-ready produce quality

Education

Bachelor Of Science - Marine Biology

Unity College
11.2027

High School Diploma - General Studies

Ledyard High School
Ledyard, Ct
06.2018

Skills

  • Patient Care
  • Medical Records
  • Vital Signs
  • Laboratory Testing
  • COVID-19 Protocols
  • Team Leadership
  • Customer Service
  • Scheduling
  • Inventory Management
  • Sales
  • Training
  • Healthcare Support
  • Data analysis
  • Technical performance analysis
  • Remote monitor management
  • Telemetry equipment operation
  • ECG monitoring
  • Heart rhythm interpretation
  • HIPAA compliance
  • Stress management techniques
  • Diagnostic result analysis

Personal Information

Age: 24

Timeline

Telemetry Monitor Technician

Hartford Healthcare
03.2025 - Current

Patient Care Tech

The Little Clinic
07.2022 - 03.2025

Patient Care Tech

Kettering Hospital
06.2022 - 08.2022

Warehouse Staff

Meijer Distribution
12.2021 - 03.2022

Assistant Manager

Speedway
02.2021 - 12.2021

Home Maker

Companion and Homemakers
06.2018 - 02.2020

Sales Lead

American Eagle
05.2017 - 05.2022

Farm Hand

Holmberg Orchards
07.2016 - 01.2017

Farm Hand

Preston Farms
08.2014 - 12.2018

High School Diploma - General Studies

Ledyard High School

Bachelor Of Science - Marine Biology

Unity College

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