Nicole Knight
Kansas City
Summary
Hotel Housekeeping employee with 10+ years of experience. Proven training skills, deep familiarity with all cleaning materials and tools. Strong work ethic.
Overview
21
21
years of professional experience
Work History
Housekeeping Manager
Great Wolf Lodge
09.2013 - Current
- Knowledge of scheduling, inventory, MPOR, Opera Cloud and HotSOS to keep department running efficiently and productively
- Conduct regular inspections of guest rooms and public areas to ensure cleanliness and adherence to brand standards
- Oversee and manage a team of housekeeping staff, ensuring all daily tasks are completed efficiently and to high standards
- Onboarded all new Room Attendant hires to ensure team was properly trained on all aspects of guest room cleaning and brand standards
Warehouse Worker
ExecuPros
06.2011 - 01.2013
- Inspect quality of merchandise before packaging
- Operate packaging machines
- Load pallets of boxed merchandise
Ad-set Supervisor
Kohls Department Store
09.2004 - 08.2009
- Managed a small team to set sales ads
- Unloaded freight and worked merchandise to floor
- Set up new displays and maintained merchandise stock levels
- Operate cash registers, close out registers ensuring correct amounts of money
- Maintaining knowledge of store merchandise
Education
High School Diploma -
Antigo High School
Antigo, WI05-2004
Skills
Time management
Customer Service
Leadership
Handling Pressure
Problem Solving
Team Building
Timeline
Housekeeping Manager
Great Wolf Lodge
09.2013 - Current
Warehouse Worker
ExecuPros
06.2011 - 01.2013
Ad-set Supervisor
Kohls Department Store
09.2004 - 08.2009
High School Diploma -
Antigo High School