Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nicole Knight

Kansas City

Summary

Hotel Housekeeping employee with 10+ years of experience. Proven training skills, deep familiarity with all cleaning materials and tools. Strong work ethic.

Overview

21
21
years of professional experience

Work History

Housekeeping Manager

Great Wolf Lodge
09.2013 - Current
  • Knowledge of scheduling, inventory, MPOR, Opera Cloud and HotSOS to keep department running efficiently and productively
  • Conduct regular inspections of guest rooms and public areas to ensure cleanliness and adherence to brand standards
  • Oversee and manage a team of housekeeping staff, ensuring all daily tasks are completed efficiently and to high standards
  • Onboarded all new Room Attendant hires to ensure team was properly trained on all aspects of guest room cleaning and brand standards

Warehouse Worker

ExecuPros
06.2011 - 01.2013
  • Inspect quality of merchandise before packaging
  • Operate packaging machines
  • Load pallets of boxed merchandise

Ad-set Supervisor

Kohls Department Store
09.2004 - 08.2009
  • Managed a small team to set sales ads
  • Unloaded freight and worked merchandise to floor
  • Set up new displays and maintained merchandise stock levels
  • Operate cash registers, close out registers ensuring correct amounts of money
  • Maintaining knowledge of store merchandise

Education

High School Diploma -

Antigo High School
Antigo, WI
05-2004

Skills

    Time management

    Customer Service

    Leadership

    Handling Pressure

    Problem Solving

    Team Building

Timeline

Housekeeping Manager

Great Wolf Lodge
09.2013 - Current

Warehouse Worker

ExecuPros
06.2011 - 01.2013

Ad-set Supervisor

Kohls Department Store
09.2004 - 08.2009

High School Diploma -

Antigo High School

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