Nicole Knight
Shreveport,LA
Summary
Experienced Social Worker and Case Manager with expertise in psychosocial assessment, healthcare settings, and patient advocacy. Skilled in case management, community referrals, suicide risk assessment, and transition planning to support safe, coordinated care.
Overview
1
1
Certification
28
28
years of professional experience
Work History
Social Worker/Care Manager
Shriners Children's
Shreveport, LA
09.1998 - Current
- Complete comprehensive psychosocial assessments to identify patient and family needs and develop appropriate interventions.
- Conduct pre admission assessments for surgical patients and assist in identifying potential barriers to successful treatment.
- Conducted suicide risk assessments when clinically indicated, providing tailored interventions and referrals to support patient safety.
- Advocated for patients' healthcare needs and families while working collaboratively with the healthcare team to address barriers of care.
- Assess social drivers of health and connect families with appropriate community resources.
- Assist families with school accommodations and paperwork related to their medical care and treatment.
- Complete Family Medical Leave Act (FMLA) documentation and assist families in navigating employment related needs associated with their child's medical care.
- Make referrals to Child Protective Services (CPS) when concerns regarding patient safety or well-being arise.
- Collaborate with the Departments of Children and Family Services in multiple states to help ensure patients maintain medical appointments.
- Assist families with Supplemental Security Income (SSI) questions and applications, and facilitate access to financial support for medical care.
- Participate in transition planning to help patients and families prepare for changes in healthcare services.
- Coordinate Durable Medical Equipment (DME) needs for surgical and clinic patients.
- Work with various Shrine Temples to coordinate transportation and lodging for patients.
- Provide information and applications for the Ronald McDonald House for Shrine patients.
- Verified custody, guardianship, and other legal documentation.
Education
Master of Social Work - Social Work
Louisiana State University
Baton Rouge, LA05-1998
Bachelor of Social Work - Social Work
Northwestern State University of Louisiana
Natchitoches, LA12-1997
Skills
- Clinical social work
- Case Management
- Psychosocial assessment
- Crisis Intervention
- Transition Planning
- Community referrals
- Financial assistance navigation
- Medical equipment management
- Patient advocacy
Certification
- LCSW- Licensed Clinical Social Worker, Louisiana State Board of Social Work, 2002
- CCM-Certified Case Manager, Commission for Case Manager Certification, 2014
Timeline
Social Worker/Care Manager
Shriners Children's
09.1998 - Current
Master of Social Work - Social Work
Louisiana State University
Bachelor of Social Work - Social Work
Northwestern State University of Louisiana